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    odd problem

    This is a discussion on odd problem within the Sky Broadband help forums, part of the Sky Broadband help and support category; nah aint moving over a poxy internet connection......

    1. #11
      samperry209's Avatar
      samperry209 is offline Sky User Member
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      Re: odd problem

      nah aint moving over a poxy internet connection...


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    3. #12
      Saturday's Avatar
      Saturday is offline Sky User Super Mod
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      Re: odd problem

      Quote Originally Posted by samperry209 View Post
      well the lady said it has been capped at 2.5mb

      i mean ive just resynced on test socket and got this..

      ADSL Link Downstream Upstream
      Connection Speed 1696 kbps 416 kbps
      Line Attenuation 63.5 db 31.5 db
      Noise Margin 8.7 db 14.0 db
      I'm not sure you're understanding what's happening here:

      Line noise varies through the day. On a good line this may be around a 3-4db swing. On bad lines this can be 10db or more. Yours is a bad line so your swing is large.

      Your router will always sync at the highest speed it can for a minimum noise margin of 6.9db. If your line is currently noisy at the time of boot then the sync will be much lower than if the line is currently quiet as the router has to maintain an adequate margin.

      The cap Sky set is the maximum your router is allowed to sync at - if the line noise increases and you reboot then it won't reach that. From the description you have given you either need to get Sky to lower your cap further or you need to reboot the router at a noisy time and then leave it alone. It will then be synced at the right speed for the high noise periods. OR, and I'll say it one more time, if you can, you need to improve your home phone wiring.

      If this is still confusing, have a read of the first sticky in my signature.
      Last edited by Saturday; 20-07-08 at 01:31 AM.

    4. #13
      samperry209's Avatar
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      Re: odd problem

      yeah i got the wrong end of the stick last night...i was a in bad mood because i am a student and i need atleast 1.5mb connection to download my huge files like 750mb each

      but today i have just turned my router back on at 5:45pm and here are my stats

      ADSL Link Downstream Upstream
      Connection Speed 2336 kbps 416 kbps
      Line Attenuation 63.5 db 31.5 db
      Noise Margin 9.1 db 13.0 db

      it seems to of sorted itself out...

      i have a willow tree in my garden and i noticed a branch is touching it

      could that have any effect?

      but i get what you mean on noise because it tends to range from 5db to 8 or 9db on a good day and on a bad it reaches 10db but no more then that

    5. #14
      Isitme's Avatar
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      Re: odd problem

      i have a willow tree in my garden and i noticed a branch is touching it
      That could be part of the problem. Trim the tree back so that it clears the line. Your phone rental supplier may do this gratis, if you report to them that it looks like the line may be in danger.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     
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