Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Page 2 of 2 FirstFirst 12
    Results 11 to 13 of 13

    Connection halved & no help from Sky

    This is a discussion on Connection halved & no help from Sky within the Sky Broadband help forums, part of the Sky Broadband help and support category; These are the latest stats, cheers. ppp0 Link encap:Point-Point Protocol inet addr:90.196.183.98 P-t-P:87.87.248.124 Mask:255.255.255.255 UP POINTOPOINT RUNNING NOARP MULTICAST MTU ...

    1. #11
      barnyg's Avatar
      barnyg is offline Sky User Member
      Exchange: Lemington
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagemcom F@ST 2304n
      Sky TV: Sky+ HD
      Join Date
      Nov 2007
      Location
      Newcatle
      Posts
      65
      Thanks
      9
      Thanked 1 Time in 1 Post

      Re: Connection halved & no help from Sky

      These are the latest stats, cheers.

      ppp0 Link encap:Point-Point Protocol
      inet addr:90.196.183.98 P-t-P:87.87.248.124 Mask:255.255.255.255
      UP POINTOPOINT RUNNING NOARP MULTICAST MTU:1500 Metric:1
      RX packets:143396 errors:0 dropped:0 overruns:0 frame:0
      TX packets:94410 errors:0 dropped:0 overruns:0 carrier:0
      collisions:0 txqueuelen:3
      RX bytes:176207004 (168.0 MiB) TX bytes:12194609 (11.6 MiB)

      Uptime 17013.75 16845.82
      Wan up 100.14 88.54
      adslctl: ADSL driver and PHY status
      Status: ShowtimeRetrain Reason: 0
      Channel: INTR, Upstream rate = 320 Kbps, Downstream rate = 5248 Kbps
      Link Power State: L0
      Mode: G.DMT
      Channel: Interleave
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 17.1 14.0
      Attn(dB): 35.0 23.5
      Pwr(dBm): 19.6 0.6
      Max(Kbps): 6112 1248
      Rate (Kbps): 5248 320
      G.dmt framing
      K: 165(0) 11
      R: 16 16
      S: 1 16
      D: 64 8
      ADSL2 framing
      MSGc: 1 1
      B: 165 11
      M: 1 16
      T: 1 1
      R: 16 16
      S: 1.0963 17.3333
      L: 1328 96
      D: 64 8
      Counters
      SF: 996095 996066
      SFErr: 2 0
      RS: 67734526 4233280
      RSCorr: 12925 12
      RSUnCorr: 15 0

      HEC: 2 0
      OCD: 0 0
      LCD: 0 0
      Total Cells: 209594042 0
      Data Cells: 3782729 0
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 1 0
      SES: 0 0
      UAS: 42 0
      AS: 16934

      INP: 3.08 5.33
      PER: 1.91 1.89
      delay: 17.54 34.66
      OR: 29.18 29.53

      Bitswap: 0 0

      Total time = 4 hours 43 min 33 sec
      SF = 996095
      CRC = 2
      LOS = 0
      LOF = 0
      ES = 1
      Latest 1 day time = 4 hours 43 min 33 sec
      SF = 996095
      CRC = 2
      LOS = 0
      LOF = 0
      ES = 1
      Latest 15 minutes time = 13 min 33 sec
      SF = 47790
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 15 minutes time = 15 min 0 sec
      SF = 52982
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 1 day time = 0 sec
      SF = 0
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
      SF = 52923
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
      SF = 52923
      CRC = 2
      LOS = 0
      LOF = 0
      ES = 1
      15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
      SF = 52923
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Showtime Drop Reason: 0
      Last Retrain Reason: 0


    2. Advertisement
    3. #12
      richone54's Avatar
      richone54 is offline Sky User Member
      Exchange: watford
      Broadband ISP: Virgin
      Router: Non Sky Router
      Sky TV: Other
      Join Date
      Aug 2007
      Location
      Watford
      Posts
      2,627
      Thanks
      0
      Thanked 4 Times in 4 Posts

      Re: Connection halved & no help from Sky

      looking at your stats there is some problem there,

      your first stats show a noise margin of 10db and the second one show 17db which would lead me to think there may be a line problem

      are these stats from the test socket ?

    4. #13
      jonny1310's Avatar
      jonny1310 is offline Banned for stealing our content
      Exchange:
      Broadband ISP: virgin
      Router: Non Sky Router
      Sky TV:
      Join Date
      Feb 2008
      Posts
      382
      Thanks
      0
      Thanked 0 Times in 0 Posts
      Blog Entries
      1

      Re: Connection halved & no help from Sky

      Could also be a physical setup issue please make sure you are connected to the mastersocket or the test socket(preferred) with no extensions, and microfilters on all the telephone sockets that are in use with nothing before the microfilters.

     

     
    Page 2 of 2 FirstFirst 12

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION