Why do I have to pay BT?

[dholdi]

Originally Posted by solidstan

I see no mention of £5 line rental for six months here?

My mate has a knack of blagging what he can, he subscribed to the full hd package which was costing him around £75 / month. He threatened to cancel everything so they offered him 6 months 1/2 price on his hd as well as the line rental deal.

Dont know whether him living in Blackpool which is totaly covered by Telewest ( Virgin ) had anything to do with it.

He's gone to O2 now for bb

[paul7285]

Originally Posted by solidstan

Firstly, however paul7285 maybe correct. You did say there was already an active line at your property, Therefore, just call BT and ask them what the potential phone number for that property is.
OR
Transfer your old number to your new property with your old contract.
Otherwise, If you request and new line with BT then yes, you will be stuck in a contract!

My apologies, I didn't make that point very clear at all! solidstan is correct, if you have no pre-existing activated BT line and you sign up to line rental with BT (which you will have to do by the looks of it), you are locked into a 12 month contract - for line rental only though.

You will still be free to move your calls to skytalk freetime, resulting in two bills. There are drawbacks with this though, as mentioned in the Sky Talk forum such as withdrawal of free caller display and 1571.

It is also worth noting that if you have moved house and brought a BT line with you under the home movers scheme, your 12 month period will start again from the date of the move - check the small print on the website.

You can call BT to check your in term date.

Another point that was not clear from my previous post - if you take calls only from sky, line rental from BT Retail and sky broadband. You are using Carrier Pre Select (CPS) for your calls, not WLR. You will still be on an SMPF package owing to the Sky Broadband.

[solidstan]

Im not sure yhis is correct.

Originally Posted by paul7285

You will still be free to move your calls to skytalk freetime, resulting in two bills. There are drawbacks with this though, as mentioned in the Sky Talk forum such as withdrawal of free caller display and 1571.

Im sure with sky talk, you will still get FREE CALLER DISPLAY and FREE VOICEMAIL?
see here Sky Talk Products

EDIT!
oops, my mistake!
FREE CALLER DISPLAY and FREE VOICEMAIL, only come with sky LINE RENTAL!

[jonny1310]

If you do not get an active bt line it can cause a lot of problems for you and sky as sky can not run tests on the line and they also cannot find out who is on your line as bt will have no record of your number.

[aslo12]

Hi,
I've just moved over to Sky Talk Unlimited and Line Rental, from BT. My Caller Display has now stopped working since the change on 19/08. Sky told my this service was free, before I changed over from BT. Any ideas on who I should ring to sort this out. Am not sure if its a BT or Sky issue and hate wasting time on 0870 calls getting nowhere fast.

[Brian69]

As you now pay your line rental to Sky, you are no longer a customer of BT, therefore any problems with the line or the services on it should be directed to Sky.

[IAmNotTheEnemy]

Originally Posted by aslo12

Hi,
I've just moved over to Sky Talk Unlimited and Line Rental, from BT. My Caller Display has now stopped working since the change on 19/08. Sky told my this service was free, before I changed over from BT. Any ideas on who I should ring to sort this out. Am not sure if its a BT or Sky issue and hate wasting time on 0870 calls getting nowhere fast.

you know the number is 08442 410515, and is free if you're on SkyTalk don't you?...

[aslo12]

All sorted now, thanks. I rang the customers services line and Caller Display had been left off my Sky Talk package. Will be activated within the next 72 hours. Thanks all for helping with my first post.