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Sky Broadband help This is a discussion on, Anyone else with problems at the moment? within the Sky Broadband help and support forum; Hi, Last night approx 23:30, I lost connection to internet. Connection to router from pc is excellent. SKYPE still sign's ...

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Old 10-07-08, 09:58 AM   #1
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Lightbulb Anyone else with problems at the moment?

Hi,

Last night approx 23:30, I lost connection to internet. Connection to router from pc is excellent. SKYPE still sign's in (haven't tried to talk to anyone though). In router status, I have ip address allocated etc. My belkin wireless adapter utility states no connection to internet.
Cannot browse anywhere (DNS issue?).
Orange light was on longer than usual after reboot of router.

WMLEE exchange.

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Old 10-07-08, 10:33 AM   #2
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Re: Anyone else with problems at the moment?

update:

Quote:
from nildram support email - I'm still subscribed to these ;-)
For those of you using ZoneAlarm who installed the windows updates today, you probably already know that your internet connection has died. It appears that KB951748 made changes to the networking files that ZA doesn't see/recognize.
I did have that update last night, BUT, I don't use ZA.

Looks like an uninstall of the hotfix tonight to see if that fixes it.

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Old 10-07-08, 10:39 AM   #3
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Exclamation Re: Anyone else with problems at the moment?

Ah...Found the solution:

MS Security Update KB951748 of July 8, 2008, breaks Look.n.Stop - Wilders Security Forums

I have Look'n'Stop

For peeps using ZA:

KB951748 Problems in Windows Update

Stickie maybe???

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Old 10-07-08, 11:35 AM   #4
 
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Re: Anyone else with problems at the moment?

Quote:
Stickie maybe???
Hi - Thanks for the PM. There is already a thread in the General Computing forum about this.

ZoneAlarm Users - Microsoft's Security Update Blocks Internet Access

I will keep an eye out over the course of today, to see if any further instances are reported.
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Old 10-07-08, 12:12 PM   #5
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Re: Anyone else with problems at the moment?

Ah ok..No problem.

What is disconcerting though, is how many aren't posting....lol

I'm lucky I'm on my work pc.

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