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    Going over 40GB limit on Mid package

    This is a discussion on Going over 40GB limit on Mid package within the Sky Broadband help forums, part of the Sky Broadband help and support category; If you're on the mid package what happens if you exceed the usage limit of 40 GB/month? Do SKY have ...

    1. #1
      keith_thfc's Avatar
      keith_thfc is offline Sky User Member
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      Going over 40GB limit on Mid package

      If you're on the mid package what happens if you exceed the usage limit of 40 GB/month?

      Do SKY have a clause which means they can charge you by the additional GB if you go over the limit? Do they provide a tool where you can monitor your usage?

      Apologies if this has been asked before as I couldn't see anything.......
      -----------------------------------------
      Currently with be* there LLU ADSL+2 (ex AOL/f2s/Zen/Orange).

      getting 6.5 meg down/1.1 meg up


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    3. #2
      Wheelie's Avatar
      Wheelie is offline Sky User Member
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      Taken for the T&C

      If you subscribe to a Product that has a cap on the amount of data that you download or
      upload each month (“Usage Cap”), your usage must not exceed that Usage Cap each month.
      For the current Usage Caps on each Product, please go to www.sky.com/broadband.
      If you exceed your Usage Cap, we will contact you by email to let you know that you have
      done so.
      If your usage continues to exceed your Usage Cap, we will continue to contact you by email
      to ask you to reduce your usage immediately. If after a reasonable period of time your usage
      still exceeds your Usage Cap, then we may do one or more of the following things by notice in
      writing:
      (a) charge you fair and reasonable costs for your usage (and any reasonable
      administration costs) in excess of your Usage Cap;
      (b) change your subscription to a Product with a higher Usage Cap, in which case we
      would also notify you of the new price you will be charged;
      (c) suspend your use of Sky Broadband for the relevant month; or
      Ray

      Some Advice.. Its always advisable to inform your old ISP as soon as you have migrated that you have moved.
      ______________________________________

      If you would like to know the straight line distance to your exchange then
      click here
      Would you like an idea of the possible speeds you will get with the Max Package then click here or for the Connect Package then click here

     

     

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