Quote:
Originally Posted by solidstan
Yes, I could not open any webpages, I did try restarting my computer. But I phoned tech support, and they told me to switch my windows firewall off, then it worked, I switched it back on, and it still worked, so problem solved.
What does rec-un-secured mean?
Can I get my high speed back?
It was awsome connecting at 3700, and not the 2500 I had with BT and now with SKY.  |
I see whats happened now.
Sky CST has done an auto regrade on your line. This basically means they have put you on to the speed BT say is the max your line can handle. Now these predictions are a load of bull (But to be fair to BT these predictions were probally made back in the days when 1MEG seemed
superfast). Yet Sky still put there hands on there hearts and say that's the best your line can handle.
I have similar stats to you. BT say max my line can handle is 1.5 meg.
Currently have a sync of 3975 down
BT.
You need to email sky (Or phone if you have patience) and tell them you were getting speeds of 4 meg and you want to be put back onto those speeds! Be persistent its all about getting through to someone who understands your problem.
Quote:
|
What does rec-un-secured mean?
|
In lay mans terms - fixed
