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    Sky Connect

    This is a discussion on Sky Connect within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hey all , Wanted to ask all the connect customers how long they have been on the connect package. When ...

    1. #1
      jonmacuk's Avatar
      jonmacuk is offline Sky User Member
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      Sky Connect

      Hey all ,

      Wanted to ask all the connect customers how long they have been on the connect package.

      When I signed on last march I was told that I should only have to wait till the end of the year (07) before my exchange was upgraded but its now the end of June 08 and still no exchange upgrade.

      So was wondering if any other connect customers have been on it for a while ?


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    3. #2
      Davinder's Avatar
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      Re: Sky Connect

      I am not on connect but 95% of connet users have the same problem

    4. #3
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      Re: Sky Connect

      Davinder

      Absolute nonsense, where do you get the figure that 95% of people on Connect cannot be swapped to LLU?

      Either post constructively and stop spamming on our forums, or we will delete your ability to post on here.




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    5. #4
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      Re: Sky Connect

      Either post constructively and stop spamming on our forums, or we will delete your ability to post on here.
      About time

      @OP
      Your Exchange has not been upgraded yet, so it could be some time. Yours is not a case of not being moved to LLU, but more importantly it not being available at your exchange. When it is available the waiting period can vary from a few days to a couple of months. As NR has said the newby is posting from his rear end.

      What are you being charged? If you are on the 5 deal, you are almost as well of as being on LLU. If you are not and paying 17, then get intouch with Sky and complain bitterly and threaten to move unless you get a better deal (there are many going with other ISPs). I would recommend using the KANA Form initially and if this does not get a favourable response, phone Customer Relations.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


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    6. #5
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      Re: Sky Connect

      I feel someone has had too much of the stella

     

     

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