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    384kbps DownStream Connection Speed, 412 UpStream Connection Speed

    This is a discussion on 384kbps DownStream Connection Speed, 412 UpStream Connection Speed within the Sky Broadband help forums, part of the Sky Broadband help and support category; I used to get between 4 and 7 mbps DownStream Connection Speed and have done for many months, but I ...

    1. #1
      nerderello's Avatar
      nerderello is offline Sky User Member
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      384kbps DownStream Connection Speed, 412 UpStream Connection Speed

      I used to get between 4 and 7 mbps DownStream Connection Speed and have done for many months, but I now (last 3-4 days) consistently get 384kbps!

      I've changed nothing, the telephone connection sounds as noise free as ever, so has anybody any ideas why this has happened?

      thanks in advance

      Nerderello
      ps. here are the stats from my Sky (Netgear) router in case they're of use:
      Firmware Version V1.03.87

      Modem
      ADSL Firmware Version A2pB023b.d20e
      Modem Status Connected
      DownStream Connection Speed 384 kbps
      UpStream Connection Speed 412 kbps
      VPI 0
      VCI 38

      ADSL Link Downstream Upstream
      Connection Speed 384 kbps 412 kbps
      Line Attenuation 43.5 db 25.4 db
      Noise Margin 19.1 db 22.5 db


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    3. #2
      scothebest's Avatar
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      Re: 384kbps DownStream Connection Speed, 412 UpStream Connection Speed

      guess i am not alown in this i max out at 340kbps when used to be 1500kbps, sucks huh
      gunna ring sky tomoz

      my best guess is that this is a wide spread problem what part of the country do u live so i can determine if its thee nearby area
      Last edited by scothebest; 18-06-08 at 12:47 AM. Reason: lol

    4. #3
      | Nik |'s Avatar
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      Re: 384kbps DownStream Connection Speed, 412 UpStream Connection Speed

      I'll tell you what Ive been told...

      and that my friend is this: DLM.

      Sky to perform a spot of ADSL line management on some 300,000 lines

    5. #4
      mrplant's Avatar
      mrplant is offline Sky User Member
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      Re: 384kbps DownStream Connection Speed, 412 UpStream Connection Speed

      Same here. It is DLM.

      I had what I would call a very fast and reliable 10mb sync speed.

      Now I have got this:

      ADSL Link Downstream Upstream
      Connection Speed 384 kbps 412 kbps
      Line Attenuation 38.0 db 18.7 db
      Noise Margin 25.0 db 24.0 db

      The upstream channel is faster!! It had previously been on 512kb downstream the past 4 days...

    6. #5
      nerderello's Avatar
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      Re: 384kbps DownStream Connection Speed, 412 UpStream Connection Speed

      thanks for the replies. I'll see what happens next.

    7. #6
      nerderello's Avatar
      nerderello is offline Sky User Member
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      Next - Re: 384kbps DownStream Connection Speed, 412 UpStream Connection Speed

      I emailed, beginning of July, help@skycustomersupport.com, asking them for help (giving screen scrapes of the router status and statistics, plus account number) and got a reply that "Yes, they had been doing DLM from 4th June to the 18th of June , but had finished".

      I noted that the connection speed had immediately jumped back to my norm of around 4mb. Since then my connection has been as it was before the DLM exercise.

     

     

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