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    no User Details

    This is a discussion on no User Details within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi I have just changed PC's, reinstalled sky broadband(free package with my sky tv) this all when fine but I ...

    1. #1
      davetnet's Avatar
      davetnet is offline Sky User Member
      Exchange: 01670
      Broadband ISP: Base
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      no User Details

      Hi
      I have just changed PC's, reinstalled sky broadband(free package with my sky tv) this all when fine but I did not have to enter any user names passwords etc, is this ok or will I find I will have to pay? how does it know I'm on a free service.

      Thank you for any help given


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    3. #2
      eyemdee's Avatar
      eyemdee is offline Sky User Member
      Exchange: EMMNSFI
      Broadband ISP: Sky Broadband Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+HD box
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      Re: no User Details

      Your username and password are stored in the Sky router so this is normal AFAIK. Nothing changes when you change the PC as it is the router that establishes the connection to Sky.

    4. #3
      davetnet's Avatar
      davetnet is offline Sky User Member
      Exchange: 01670
      Broadband ISP: Base
      Router:
      Sky TV:
      Join Date
      Jul 2007
      Posts
      12
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: no User Details

      Thank you that is reassuring to know I will not get a bill

     

     

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