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    VPN and Sagem router

    This is a discussion on VPN and Sagem router within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi, I'm new to this forum and am wondering if someone can help. I have tried using the search facility ...

    1. #1
      kjansch's Avatar
      kjansch is offline Sky User Member
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      VPN and Sagem router

      Hi,

      I'm new to this forum and am wondering if someone can help. I have tried using the search facility to resolve the problem I'm having, but I couldn't find anything that refers to VPN/Sagem router problems - the stuff I found all relates to the Netgear router and doesn't seem to help.

      I cannot seem to get my VPN working properly, and don't know what to try next. It worked perfectly on my BT homehub, but now fails. Specifically, I can establish a VPN connection to my office network, but when I try to use Remote Desktop Connection to link to a particular computer (via IP address) within that network it invariably says "The client could not connect to the remote computer......"

      I have had an email from Sky saying that although they don't support VPN it is possible with my router and I should not have to buy another one. Can anyone please tell me how to go about it?


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    3. #2
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
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      Re: VPN and Sagem router

      take read of THIS...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    4. #3
      kjansch's Avatar
      kjansch is offline Sky User Member
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      Re: VPN and Sagem router

      Thanks for that, unfortunately, it doesn't work. I've added the three rules for the different types of vpn, using all the IP addresses that might be relavent, but it still doesn't work.

      Any other thoughts?

    5. #4
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
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      Re: VPN and Sagem router

      must be something you're doing wrong as it obviously works...but no, no other suggestions as Sky don't support VPN...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    6. #5
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: VPN and Sagem router

      Have you allowed access through your software firewalls?

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

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