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    Router only downloading at 16 kbs !!! need help

    This is a discussion on Router only downloading at 16 kbs !!! need help within the Sky Broadband help forums, part of the Sky Broadband help and support category; I am having a lot of trouble with my router. has been working fine for the past year but all ...

    1. #1
      Genetix27's Avatar
      Genetix27 is offline Sky User Member
      Exchange:
      Broadband ISP: Connect
      Router: Netgear V1 DG834GT
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      Router only downloading at 16 kbs !!! need help

      I am having a lot of trouble with my router. has been working fine for the past year but all of a sudden will only download at 16 kbs.

      my router went nuts on sunday ( 01/06/08 ) for approx 4 hours giving all the usual orange lights to show there was a connection problem.

      now it has got over the connection problem, any download i select from any site, will only download at a maximum of 16 kbs!

      i have spoke to sky who inform me there is no fault on the line.

      can anyone please help!!!!


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    3. #2
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
      Exchange: LWWIL
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Now TV
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      London
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      Re: Router only downloading at 16 kbs !!! need help

      read all the stickies in the various forums but stats help first...

      welcome btw...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    4. #3
      Genetix27's Avatar
      Genetix27 is offline Sky User Member
      Exchange:
      Broadband ISP: Connect
      Router: Netgear V1 DG834GT
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      Re: Router only downloading at 16 kbs !!! need help

      here are the stats:

      ADSL Link Downstream Upstream
      Connection Speed 1920 kbps 448 kbps
      Line Attenuation 61.0 db 31.5 db
      Noise Margin 8.9 db 15.0 db

      i have noticed you are helping another guy with the same problems. i tried the speed test at bt and the results were terrible. it took 5 minutes to download a 5 meg file!!!

    5. #4
      richone54's Avatar
      richone54 is offline Sky User Member
      Exchange: watford
      Broadband ISP: Virgin
      Router: Non Sky Router
      Sky TV: Other
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      Re: Router only downloading at 16 kbs !!! need help

      Genetix27 - Could you change your profile to the correct package (says you are on base, but your stats suggest you are on connect), this does help people look at your problem in the correct context

    6. #5
      Genetix27's Avatar
      Genetix27 is offline Sky User Member
      Exchange:
      Broadband ISP: Connect
      Router: Netgear V1 DG834GT
      Sky TV:
      Join Date
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      Re: Router only downloading at 16 kbs !!! need help

      ok no problem

      sorry about that

     

     

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