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    Ridiculously slow speeds...

    This is a discussion on Ridiculously slow speeds... within the Sky Broadband help forums, part of the Sky Broadband help and support category; I've had Sky Broadband (connect package) for about 4 months now, and so far it's all been great. Get a ...

    1. #1
      Ryukai's Avatar
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      Ridiculously slow speeds...

      I've had Sky Broadband (connect package) for about 4 months now, and so far it's all been great. Get a regular speed of 4600-5200kbps, with the occasional drop to 3000-4000kbps during peak times. Yesterday the speeds dropped extremely low, though I did not run any speed tests as I hoped it was a temporary problem. However today the slow speeds continued, and I have now run a speed test and I'm getting 120kbps, but my upload speed is the same as it always was before (350kbps). I have a Netgear V2 router, and I've checked and made sure all the cables are connected properly. I know it is not much to go on, but I have not had problems like this before so I am not sure what info to give. Please let me know what to do/what info to give to make the problem clearer.

      Thanks


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    3. #2
      richone54's Avatar
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      Re: Ridiculously slow speeds...

      could you post your router stats, and we can go from there

    4. #3
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      Re: Ridiculously slow speeds...

      Okay, hope this is right:


      ADSL Link Downstream Upstream
      Connection Speed 3776 kbps 448 kbps
      Line Attenuation 46 db 15.5 db
      Noise Margin 11 db 6 db

      The main problem is downloading. It loads pages fairly fast, but I can't get more than 15kb/s download speeds off anywhere. Sucks when I usually get 600kb/s.
      Last edited by Ryukai; 02-06-08 at 04:49 PM.

    5. #4
      IWasNotTheEnemy's Avatar
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      Re: Ridiculously slow speeds...

      what speed do you get HERE?
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    6. #5
      Ryukai's Avatar
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      Re: Ridiculously slow speeds...

      Was actually just running another test:




    7. #6
      IWasNotTheEnemy's Avatar
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      Re: Ridiculously slow speeds...

      what did you get from the one i posted? as speedtest.net can be unreliable at times...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    8. #7
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      Re: Ridiculously slow speeds...

      Could you also do a set of stats from your "test" socket (see first link in my sig)
      this may not change how fast your download is straight away, its just with your attenuation you seem to be connected a little low at the moment.

      could you post the stats back here

    9. #8
      Ryukai's Avatar
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      Re: Ridiculously slow speeds...

      Took me 6 minutes to download the small file - went at about 15kb/s the whole time

      @ Richone: my master socket is really far away from my computer, and my pc doesn't have a wireless card, so... what next?
      Last edited by Ryukai; 02-06-08 at 06:55 PM.

    10. #9
      IWasNotTheEnemy's Avatar
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      Re: Ridiculously slow speeds...

      without running from the master/test socket it can't be ruled out that the extention is a fault...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    11. #10
      Ryukai's Avatar
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      Re: Ridiculously slow speeds...

      My extension cable has not been touched for a long time, it can't be that right?

     

     
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