Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 7 of 7

    Noise drops right down when I use my phone.

    This is a discussion on Noise drops right down when I use my phone. within the Sky Broadband help forums, part of the Sky Broadband help and support category; at the moment when I use our cordless digital handset and dial out or get a dial in my noise ...

    1. #1
      tobys550's Avatar
      tobys550 is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router: Netgear V2 DG934G
      Sky TV:
      Join Date
      Feb 2008
      Posts
      65
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Noise drops right down when I use my phone.

      at the moment when I use our cordless digital handset and dial out or get a dial in my noise margin drops right down...and I get disconnected from my broadband. It has been fine for last year or so. Also my sync speeds have been up and down again...ranging from 312kbps to 1856kbps.... would my filter just break or pack up? the likely hood and strange thing is it will probably work fine again in a few days which kind of rules out a faulty filter i guess. What do you guys think?


    2. Advertisement
    3. #2
      richone54's Avatar
      richone54 is offline Sky User Member
      Exchange: watford
      Broadband ISP: Virgin
      Router: Non Sky Router
      Sky TV: Other
      Join Date
      Aug 2007
      Location
      Watford
      Posts
      2,627
      Thanks
      0
      Thanked 4 Times in 4 Posts

      Re: Noise drops right down when I use my phone.

      are you wireless ?

    4. #3
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
      Exchange: LWWIL
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Now TV
      Join Date
      Apr 2007
      Location
      London
      Posts
      9,374
      Thanks
      3
      Thanked 122 Times in 121 Posts

      Re: Noise drops right down when I use my phone.

      doesn't rule it out at all!! it might have a dodgy solder which is touching the place it should be and perhaps sticking for x days and then going loose again so it's quite conceivable that the filter is naff...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    5. #4
      Isitme's Avatar
      Isitme is online now Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,131
      Thanks
      64
      Thanked 1,641 Times in 1,602 Posts

      Re: Noise drops right down when I use my phone.

      If you are not using it, try turning off the Wireless Access Point. If the router and phone are plugged into the same power socket, try changing one of them. Also try changing the filters, you should have 3 to play with.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. #5
      evensisftw's Avatar
      evensisftw is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router: Netgear V2 DG934G
      Sky TV:
      Join Date
      May 2008
      Posts
      15
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Noise drops right down when I use my phone.

      I've just had the exact same issue? :S Odd...The equipment which controls the filtering of the ADSL and telephone at the exchange has packed up and is being replaced next week (thank god). Suggest you ring up sky, they're better than BT at finding faults at the exchange :-)

    7. #6
      tobys550's Avatar
      tobys550 is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router: Netgear V2 DG934G
      Sky TV:
      Join Date
      Feb 2008
      Posts
      65
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Noise drops right down when I use my phone.

      Quote Originally Posted by IAmNotTheEnemy View Post
      doesn't rule it out at all!! it might have a dodgy solder which is touching the place it should be and perhaps sticking for x days and then going loose again so it's quite conceivable that the filter is naff...



      This seems to be the most likely answer Im guessing.,,, The socket is in the coat cupboard thus there would be slight vibrations etc of filter....you get dodgy solders on the filters? Your right aswell....it works at full speed for X days......then crappy speed and noise drops when I use phone.....back to basics tomoorow i think and order a good quality filter to rule that out or in.

    8. #7
      richone54's Avatar
      richone54 is offline Sky User Member
      Exchange: watford
      Broadband ISP: Virgin
      Router: Non Sky Router
      Sky TV: Other
      Join Date
      Aug 2007
      Location
      Watford
      Posts
      2,627
      Thanks
      0
      Thanked 4 Times in 4 Posts

      Re: Noise drops right down when I use my phone.

      could you not try one of the other filters sky supplied ? (just to save walk down the shops and the cost of the filter if it is not the problem)

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION