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    Can I setup Outlook to receive my BT emails?

    This is a discussion on Can I setup Outlook to receive my BT emails? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hello Sky users, I've just registered on this forum to get help with a problem I have. I have been ...

    1. #1
      awangofo2's Avatar
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      Angry Can I setup Outlook to receive my BT emails?

      Hello Sky users,

      I've just registered on this forum to get help with a problem I have.
      I have been asked by an elderly friend to help her set up her new Sky broadband.
      I thought it would be plain sailing but I'm in a muddle already!

      Here's the problem.

      The broadband, wireless and internet access work fine.

      The lady wants to be able to setup Outlook 2007 to collect from her BT Yahoo email address. It doesn't have to be able to send emails necessarily although it would be nice - only to receive them.

      After speaking to the Sky telephone support people today it would appear they can't supply the relevant help and say it may be possible or it may not!
      Not very helpful really.

      Is this possible to do?
      And if so how please and what are the settings needed?


      The lady isn't bothered about setting Outlook up for Sky email at this time because she can access her Sky web mail OK.
      She can also access her BT Yahoo web mail OK so we know it is still working.


      You assistance would be very much appreciated.

      Thank you.


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    3. #2
      PaulSky's Avatar
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      Re: Can I setup Outlook to receive my BT emails?

      Why would Sky Tech Support be able to tell you how to set up BT Yahoo email access?
      Try Here for instructions

    4. #3
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      Re: Can I setup Outlook to receive my BT emails?

      Thanks for the reply.

      That's not quite what I meant.
      I'm looking for a way to access BT Yahoo mail via Sky.
      I think it's called 'pass through' or something like that.


      Thank you.

    5. #4
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      Re: Can I setup Outlook to receive my BT emails?

      I would think the settings to recieve her mail would be the same as it was before moving to sky.
      However as she is no longer a BT Yahoo paying customer she may not be able to use POP. As I understand it POP is only available to Yahoo! Mail Plus service customers. See here.

    6. #5
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      Re: Can I setup Outlook to receive my BT emails?

      easier to set outlook express to recieve sky.com emails and bt yahoo emails and get both with one program

      the link paulsky gave will get yahoo setup with outlook or it can be done manually by going into outlook tools menu then accounts and add new accounts sky.com mail accunt will also give details of how to transfer or forward emails to outlook express(the manually set options is tricky if you dont know all the port settings and smtp and pop servers)

      it is tricky to get right and may take a few attempts to get right but worth it when its done

      i use outlook express to retrieve sky email for self gmail for self wife and 2 kids old isp email is still active for my self and wife and an old dialup isp account form my self

    7. #6
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      Re: Can I setup Outlook to receive my BT emails?

      mail fetcher May be an option if the account is live and still accesible but as has been said already you may lose access to the account completely if you are not paying for BT internet still.

     

     

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