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    Disconnecting Issues - wireless router

    This is a discussion on Disconnecting Issues - wireless router within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi, thanks for looking at my thread; the problem I am having is that I have a wireless network with ...

    1. #1
      Denier's Avatar
      Denier is offline Sky User Member
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      Disconnecting Issues - wireless router

      Hi, thanks for looking at my thread; the problem I am having is that I have a wireless network with a computer and router on the bottom floor and the computer I am currently using on the next floor up. At seemingly random intervals, ranging from 30 minutes to five hours my internet will disconnect upstairs however downstairs my computer is still connected; strangly the upstairs computer still shows a high signal even when disconnected from the internet.

      The router I am using is a NETGEAR DG934G-1SKUKS version 3

      Last time I disconnected I quickly did a ipconfig/all and got the following results if anything can be seen from these:

      ImageShack - Hosting :: cmdof0.jpg

      Also some copy-pasta from the router statistics page:

      Router Statistics

      System Up Time: 43:35:10
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 1961239 1404987 0 40021 5185 14:17:29
      LAN 100M/Full 4000859 6492112 0 2985 21128 43:35:06
      WLAN 11M/54M 1208199 865398 0 6514 660 43:34:52
      ADSL Link Downstream Upstream
      Connection Speed 6021 kbps 764 kbps
      Line Attenuation 34 db 9.5 db
      Noise Margin 7 db 13 db

      Anyone got any ideas as to why I am disconnecting?

      Thanks, Deni
      Last edited by Denier; 12-05-08 at 11:26 AM.


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    3. #2
      dms05's Avatar
      dms05 is offline Sky User Beta tester
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      Re: Disconnecting Issues - wireless router

      I'd like to comment but your 'image' file is blocked so I can't see it. Why noy cut/paste it's much easier for all concerned.

      I'd suggest another WiFi network on the same channel as yours. If it's turned on/off then you'd get occassional problems. Try changing your WiFi channel (you may need to try them all but start with 1,6 or 10) when the problem next occurs.

    4. #3
      Denier's Avatar
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      Re: Disconnecting Issues - wireless router

      How do I cut and paste from DOS? anyway to change it into a text file ?

    5. #4
      Isitme's Avatar
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      Re: Disconnecting Issues - wireless router

      I have no difficulty seeing your image, but the only thing I can pick out is that your router is showing as the DNS server. Do you have it set up like this in the LAN properties? If you have, I would try taking it out and either leave it blank or put in the Open DNS addresses.208.67.222.222 and 208.67.220.220

      Just for info, if you want to copy and paste from a Command window, right click inside the window and click Select All, then hit Enter, then right click on a Text doc, select Paste, or Left click on the page, then Ctrl+V.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

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