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    Connection Drop-outs

    This is a discussion on Connection Drop-outs within the Sky Broadband help forums, part of the Sky Broadband help and support category; Are you on Sky broadband?...

    1. #11
      PaulSky's Avatar
      PaulSky is offline Sky User Member
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      Re: Connection Drop-outs

      Are you on Sky broadband?


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    3. #12
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Connection Drop-outs

      I think the Marce may be a bit confused. If THIS is his ISP then he is getting mixed up with Sky Broadband and SkyDSL, which was the previous name of Bayantel. He is not only on the wrong thread, but the wrong ISP and the wrong country. I think he is in the Philippines!

      However, although the forum is for Sky Users, I don't think we should ignore his plea for help. I think it is probably a case of conflicting IP addresses. It is difficult to say how to fix this when the modem/router is not familiar, but a start could be made by going to the LAN properties and checking that the two machines have different addresses within the same subnet. This article shows how to check the addresses and the suggested reading helps with IP addresses in general.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

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    4. #13
      Marce's Avatar
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      Re: Connection Drop-outs

      ummm...excuse me but the "He" is a "She"...lol. Anyway, yes I have a Bayandsl connection. I'm sorry if i posted on the wrong thread or if i shouldn't be here. From what I know Bayandsl and Sky have merged. Thank you for the reply but I have already solved the problem. My mistake was I kept dialing up to bayantel (because that's how it is, I have a username and passowrd), not knowing that my router has already connected for me. Thank you thank you and sorry to bother you all.

    5. #14
      Isitme's Avatar
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      Re: Connection Drop-outs

      No problem and sorry for getting the gender wrong
      Getting mixed up about how to use the password is a mistake many users make when switching from USB modems to routers. I think you will find it much more convenient, not having to log in each time you go online.

      I don't think that SkyDSL has any connection with Sky Broadband, which is essentially an offshoot of Sky Satellite TV, supplying broadband connections over phone lines in Great Britain. This apart, in the interests off international co-operation, I am sure the members here would be happy to help you with any non-ISP problems you may have and as I should have said before, welcome to the forum.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. #15
      Marce's Avatar
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      Re: Connection Drop-outs

      Thanks again. I wish my bayandsl has a forum like this. I was so desperate to have both computers connected at the same time. I called for techical support but alas. I thought this forum referred to our Sky Internet here in the Philippines.

    7. #16
      samperry209's Avatar
      samperry209 is offline Sky User Member
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      Re: Connection Drop-outs

      im getting drop outs but they only seem to occur when i get bad weather

     

     
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