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    Router constantly asking me for password!!

    This is a discussion on Router constantly asking me for password!! within the Sky Broadband help forums, part of the Sky Broadband help and support category; http://s99.photobucket.com/albums/l2...nt=problem.jpg http://s99.photobucket.com/albums/l2...t=ifcancel.jpg http://s99.photobucket.com/albums/l2...t=adminsky.jpg This is what comes up every few minutes, if I just wait 2-3 mins then it lets ...

    1. #1
      petecowgill's Avatar
      petecowgill is offline Sky User Member
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      Router constantly asking me for password!!

      http://s99.photobucket.com/albums/l2...nt=problem.jpg

      http://s99.photobucket.com/albums/l2...t=ifcancel.jpg

      http://s99.photobucket.com/albums/l2...t=adminsky.jpg

      This is what comes up every few minutes, if I just wait 2-3 mins then it lets me back online, or if I reboot internet it lets me back on, sometimes tho it can be like this for hours asking for passwords. I have the black sky router and have not installed the software just found the connection on my laptop wirelessly and I have been fine for the last 8 months. Now this is happening, does anyone know how I can stop this?

      The first image is what comes up, the secont is if I press cancel and the third is if I put in admin and sky as the details....

      Its really, really annoying and I have searched these forums for the answer!!!

      Thanks,

      Pete.

      PS - It is any website I go on, not just the one shown!!
      Last edited by petecowgill; 04-05-08 at 02:02 PM.


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    3. #2
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
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      re: Router constantly asking me for password!!

      there are other threads covering this already...

      Router Password?

      Pages need refreshing alot.

      see if they help...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    4. #3
      petecowgill's Avatar
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      Re: Router constantly asking me for password!!

      Hi, Thanks for the info.

      I have tried all this and still the same problem is occuring...

      Its driving me mad!! Its like very 5 minutes now!!

    5. #4
      IWasNotTheEnemy's Avatar
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      Re: Router constantly asking me for password!!

      do you have another router to try?...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    6. #5
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      Re: Router constantly asking me for password!!

      Phone sky, make sure it's tech support and not general enquiries... I managed to get a new router off them, should be here sometime this week

    7. #6
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      Re: Router constantly asking me for password!!

      I might still have the old white one, should I give that a try?

    8. #7
      NewsreadeR's Avatar
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      Re: Router constantly asking me for password!!

      Quote Originally Posted by petecowgill View Post
      Hi, Thanks for the info.

      I have tried all this and still the same problem is occuring...

      Its driving me mad!! Its like very 5 minutes now!!
      If you have a sagem router and have this problem, its caused by the connection going down, rather than the router having a problem. This looks like you have an issue with the actual connection, I would ask Support to look at that side of it.




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    9. #8
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      Re: Router constantly asking me for password!!

      Quote Originally Posted by petecowgill View Post
      I might still have the old white one, should I give that a try?
      Yes, good idea, see if the connection still drops. Instead of the login box appearing, you should get a page not found error.




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    10. #9
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      Re: Router constantly asking me for password!!

      Sky have seen problems with routers losing there settings, If it asks for the password call sky and let them know that the firmware might be slightly off and they should send you another one within 7 - 10 days

      Regards




      P

    11. #10
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      Smile Re: Router constantly asking me for password!!

      Just a shot in the dark.

      The first screenie you posted shows its trying to connect to webmail@aol.com ?


      Have you ever had AOL or are you using thier services such as webmail or aol mail or have you ever used aol emails.

      Just a bit wierd why it says trying to connect to aol webmail.

      You may find in the network connection settings there is an aol connection and this <Might Be> the reason for the admin name and password as its disconnecting you from the router and trying to connect through another connection in network connections.

      This is just a guess mind you.

      Ian
      Bt phone socket and wiring help > http://www.skyuser.co.uk/forum/cabling-faceplate-help/

      Router stats and help on understanding them > http://www.skyuser.co.uk/forum/router-stats/

     

     
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