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    Firmware upgrade problem?

    This is a discussion on Firmware upgrade problem? within the Sky Broadband help forums, part of the Sky Broadband help and support category; I upgraded the firmware on the netgear router 5 days ago, following the instructions on the skyuser site. Everything went ...

    1. #1
      johnp's Avatar
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      Firmware upgrade problem?

      I upgraded the firmware on the netgear router 5 days ago, following the instructions on the skyuser site. Everything went okay, but I have not been able to send any emails following the upgrade. I can receive emails and connect to the internet without any problems.
      Any ideas?


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    3. #2
      reddwarfcrew's Avatar
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      Re: Firmware upgrade problem?

      no reason why the FW upgrade should cause this.

      Can you provide details of how you are trying to send email and the settings (ie Outlook 200x, Outlook Express, hotmail, etc etc and the settings within it).,

    4. #3
      johnp's Avatar
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      Re: Firmware upgrade problem?

      I am using Outlook Express 6, and I have tried 3 different yahoo email addresses that I have and none of them would send. I also set up Outlook to see if the problem was with OE, but I still could not send.
      I was not sure what settings you wanted, if you specify I will post them.

      Thanks.

    5. #4
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      Re: Firmware upgrade problem?

      What SMTP server you are using would be the first thing to know!

      Any error messages?

    6. #5
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      Re: Firmware upgrade problem?

      My outgoing mail server for all three is smtp.mail.yahoo.co.uk, server port no. 25. When I try to send an email I get the following error message:
      An unknown error has occurred. Account: 'pop.mail.yahoo.co.uk', Server: 'smtp.mail.yahoo.co.uk', Protocol: SMTP, Server Response: '421 Cannot connect to SMTP server 217.12.11.66 (217.12.11.66:25), connect error 10060', Port: 25, Secure(SSL): No, Server Error: 421, Error Number: 0x800CCC67
      If you need any further info please ask.

      Thanks.

    7. #6
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      Re: Firmware upgrade problem?

      This is another problem dude.

      As the firmware only upgrades your router not your email or internet stuff.

    8. #7
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      Re: Firmware upgrade problem?

      Although spiritualpunk's answer wasn't very helpfull he is right it is nothing to do with the firmware upgrade.

      There have been a few yahoo users with problems on here recently. I believe yahoo recommend using SSL connections now.

      See if this is any help.

    9. #8
      johnp's Avatar
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      Re: Firmware upgrade problem?

      Thanks for the reply, but I have already gone through the yahoo list and it has made no difference.

     

     

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