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    My internet seems to be dieing!

    This is a discussion on My internet seems to be dieing! within the Sky Broadband help forums, part of the Sky Broadband help and support category; you are on the connect package, your router is connected at 5meg, it may be that you need to leave ...

    1. #21
      richone54's Avatar
      richone54 is offline Sky User Member
      Exchange: watford
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      Re: My internet seems to be dieing!

      you are on the connect package, your router is connected at 5meg, it may be that you need to leave it plugged into the master socket and let it retrain your profile which may take up to 3 days


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    3. #22
      Listy's Avatar
      Listy is offline Sky User Member
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      Re: My internet seems to be dieing!

      Spoke to a guy in the higher customer suport he comfermed that im with bt and my connection hasnt been changed and that theres no problem at the exchange. so ive eliminated my wiring by trying the mastersocket and ive eliminated my pc by trying to download useing a different pc. which leaves the router. so hes orderd me a new one and if that doesnt change anything he said he will call out a bt engineer.

    4. #23
      richone54's Avatar
      richone54 is offline Sky User Member
      Exchange: watford
      Broadband ISP: Virgin
      Router: Non Sky Router
      Sky TV: Other
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      Re: My internet seems to be dieing!

      i am suprised at that, but if that is what sky do now, thats what they do.

      hope it goes well for you

     

     
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