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    high ping

    This is a discussion on high ping within the Sky Broadband help forums, part of the Sky Broadband help and support category; got connected yesterday router stats below,bit of help please,my ping is very high at 110 if i get sky to ...

    1. #1
      hurcombe6's Avatar
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      high ping

      got connected yesterday router stats below,bit of help please,my ping is very high at 110 if i get sky to lower it will it effect my speed,mysnr,or anything else

      Router StatisticsSystem Up Time: 4:29:00

      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 22656 33516 0 0 0 0:24:57
      LAN 34632 23739 0 0 0 4:29:00
      WLAN 0 0 0 0 0 0:00:00
      ADSL Link Downstream Upstream
      Connection Speed 2496 kbps 384 kbps
      Line Attenuation 63.0 db 31.5 db
      Noise Margin 7.7 db 14.0 db

      Poll Interval: (secs)

      the speed test shows 2218 down and 322 up


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    3. #2
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      Re: high ping

      is that ping form the speed test site (i have found these to be quite a bit off)
      have you tried pinging the BBC ?

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      Re: high ping

      Quote Originally Posted by richone54 View Post
      is that ping form the speed test site (i have found these to be quite a bit off)
      have you tried pinging the BBC ?
      it get it from the bbc

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      Re: high ping

      Monday, anyone calling sky tech support T1 and asking to have their max delays reduced will get nowhere as T1 are not trained to take that call and Sky have not actually briefed anyone in T1 in reference to passing the call to CST (Tier 3 as it was). The best bet now is to use the E-form on the contact us page at sky.com.

    7. #6
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      Re: high ping

      Quote Originally Posted by Topkidben View Post
      How do you find out your ping?
      used comand promt ping BBC - Homepage

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      Re: high ping

      My ping is a Minimum = 50ms Maximum = 52ms Average = 51ms is this good?

    10. #9
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      Re: high ping

      Quote Originally Posted by Topkidben View Post
      My ping is a Minimum = 50ms Maximum = 52ms Average = 51ms is this good?
      sorry dont know,i dont do any gaming,i just wanted to know why mine was so high as it was only 47 when i was with aol

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      Re: high ping

      after problems with my broadband over the last few weeks sky person phoned me up other day to ask if all was right now, it was so i took the oppourtunity to ask her to reduce the max delay settings to 8......my ping has gone from 86 down to 35

     

     
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