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    Am I Capped

    This is a discussion on Am I Capped within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi Folks been on connect since December & until now I have been getting on utorrent speeds over 700k downloading, ...

    1. #1
      sellik67's Avatar
      sellik67 is offline Sky User Member
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      Exclamation Am I Capped

      Hi Folks
      been on connect since December & until now I have been getting on utorrent speeds over 700k downloading, from last Friday I have been getting really slow speeds maximum of 60k downloading?? I have reconfigured utorrent, changed & allowed the new port to be forwarded I have rebooted the router on multiple occasions, reconnected & disconnected about a dozen times I have an extremely long list of IP addresses that I have been on, I have managed at the weekend to get the speed back up to full on a couple of occasions but haven't been able to since sunday & as this has taken approx an hour each time I don't have time to do this reguarly, I called support & spoke to the Philippine's (language barrier too much I gave up!!) but no improvement I will post my router stsats any help or guidance offered appreciated
      Cheers
      Sellik67

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    3. #2
      Postman Pat's Avatar
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      Re: Am I Capped

      Hi as Connect is a rebranded BT package it does suffer from speed throttling. That could be a reason for this. To check have you forwarded a port within your router?

    4. #3
      sellik67's Avatar
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      Re: Am I Capped

      Hi
      thanks for the response, yes i have forwarded it when I run the utorrent checker it tells me port is open & accepting connections
      Cheers
      Sellik67

    5. #4
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      Re: Am I Capped

      have you opened a port in both the router and the computers firewall? Furthermore are the torrents you are downloading highly seeded

    6. #5
      sellik67's Avatar
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      Re: Am I Capped

      Using my own netgear dg834 yep the firewall rules are set for inbound & outbound to allow always & also set up in the services , torrents are quiet heavily seeded use a private tracker only for these

    7. #6
      dholdi's Avatar
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      Re: Am I Capped

      Thinking back to my connect days - encryption also needs to be turned on.


    8. #7
      sellik67's Avatar
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      Re: Am I Capped

      yep turned on as well been on since I put utorrent on the PC back in December

    9. #8
      Peepeegav's Avatar
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      Angry Re: Am I Capped

      Yes your capped.

      Sky connect has a 40Gb usage limit per month
      but it actually goes on 1.3Gb per day.
      To return to normal you must go 1 week without exceeding 1.3Gb per day as in the fair usage policy.

      had same thing took a week to get the answer then a week to fix the problem

      hope this helps

    10. #9
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      Re: Am I Capped

      You are 3 years late, but it might.

      TomD


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    11. #10
      Peepeegav's Avatar
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      Re: Am I Capped

      ha ha ha so i see lol.

      sorry just new and thought i could help never noticed dates lol

     

     
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