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    My stats after 1 day on Max...what do peeps think?

    This is a discussion on My stats after 1 day on Max...what do peeps think? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Originally Posted by Netgeezer No probs ... Your BT Master Socket is the first one in the house from the ...

    1. #11
      cockneycomic's Avatar
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      Re: My stats after 1 day on Max...what do peeps think?

      Quote Originally Posted by Netgeezer View Post
      No probs ... Your BT Master Socket is the first one in the house from the wires in the street. Hopefully it is one of the newer style - the faceplate looks like it is in two halves (it is) and if you undo the two screws in the lower half you can pull it away and behind that is the "Test Socket" into which you can plug your Sky router. This has the effect of isolating (disconnecting) any internal extension wiring, if you have any, from the BT line.

      Having done that, if your speed, attenuation, noise margin stats improve then the fault is most likely somewhere in your internal wiring.

      Can you also confirm that every single thing plugged in to the phone socket/s is done through an ADSL filter, including your Sky satellite TV box. If anything is on the line that is not passing through an ADSL filter then you're not going to get anything like optimum performance, if any at all!


      Thanks for the layman's terms

      Yep, everything tied to the phone line is using an ADSL filter

      Done as you said, it was the new style two half faceplate aswell.

      Results from TEST SOCKET:-

      Download 3592Kbps
      Upload 495Kbps

      So it seems that the speeds are constent, which means it's down to SKY I take it?


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    3. #12
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      Re: My stats after 1 day on Max...what do peeps think?

      see post # 9

    4. #13
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      Re: My stats after 1 day on Max...what do peeps think?

      Quote Originally Posted by richone54 View Post
      if you using XP, try the last link in my sig to optimize your connection and repost your new speed test

      Ahhh yes, forgot to say.

      I used TCPOptimizer this morning before I posted my question.

      Before I used it I was only getting this:-

      Fastest Download: 497 kb/s
      Fastest Upload: 162 kb/s

      Which, of course...was so dire!

      After using TCPOptimizer, i'm now getting the speeds that I posted in my question.

    5. #14
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      Re: My stats after 1 day on Max...what do peeps think?

      Can you post your stats from the test socket, not a speed test. Your first post shows that you are capped at 8096, even at that you should get a download speed of around 6-7 mbps, I am afraid it is not Sky's fault that you are not, follow Richone's advice.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. #15
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      Re: My stats after 1 day on Max...what do peeps think?

      Quote Originally Posted by cockneycomic View Post
      So it seems that the speeds are constent, which means it's down to SKY I take it?
      Not yet - one more thing from me, although richone54 may have other stuff to try first.... Silly as this may sound, pick up your handset, dial any single digit and listen carefully for any humming, crackling, buzzing, anything that is not almost total silence. Any noisiness is not good and may indicate a BT line fault.

      Fault-finding this stuff is a bit like peeling the layers off an onion
      It's not that I'm so smart, it's just that I stay with problems longer.
      [Albert Einstein]




      ADSL Nation XF-1e filter - the dogs nuts

    7. #16
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      Re: My stats after 1 day on Max...what do peeps think?

      Hi.
      I know this has been said by Isitme, but please check that you have no dial tone at any other telephone sockets when you are using the test socket.

    8. #17
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      Re: My stats after 1 day on Max...what do peeps think?

      Quote Originally Posted by Isitme View Post
      Can you post your stats from the test socket, not a speed test. Your first post shows that you are capped at 8096, even at that you should get a download speed of around 6-7 mbps, I am afraid it is not Sky's fault that you are not, follow Richone's advice.

      Could have said that BEFORE i'd re-screwed back on the faceplate and reconnected everything! LOL

      OK, i'll do it again.

    9. #18
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      Re: My stats after 1 day on Max...what do peeps think?

      Quote Originally Posted by Brian69 View Post
      Hi.
      I know this has been said by Isitme, but please check that you have no dial tone at any other telephone sockets when you are using the test socket.

      Nope, they would be none.

    10. #19
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      Re: My stats after 1 day on Max...what do peeps think?

      I know there should be no dial tone, but is there no dial tone?

    11. #20
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      Re: My stats after 1 day on Max...what do peeps think?

      Quote Originally Posted by Isitme View Post
      Can you post your stats from the test socket, not a speed test. Your first post shows that you are capped at 8096, even at that you should get a download speed of around 6-7 mbps, I am afraid it is not Sky's fault that you are not, follow Richone's advice.

      Using TEST SOCKET:-

      ADSL Link Downstream Upstream
      Connection Speed 8096 kbps 768 kbps
      Line Attenuation 22.0 db 13.0 db
      Noise Margin 15.7 db 14.0 db

     

     
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