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    Please Help - Low speeds on Max Package

    This is a discussion on Please Help - Low speeds on Max Package within the Sky Broadband help forums, part of the Sky Broadband help and support category; HI All im looking for some advice with my BB connection. its been slow for a while now so tried ...

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      supermfc's Avatar
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      Please Help - Low speeds on Max Package

      HI All

      im looking for some advice with my BB connection. its been slow for a while now so tried a couple of those online speed test.

      The highest i got was 360kbps download - thats less than 1/2 meg on the max package.

      surely this isnt right?

      any ideas?


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      Re: Please Help - Low speeds on Max Package

      Doesnt look right - post your router stats and it can be taken from there


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      Re: Please Help - Low speeds on Max Package

      Hi There,

      thanks for the reply, attached are my router stats.

      I done a few more tests this morning and was getting around 1.9meg, this is obviously higher but still really low the the max package.
      Attached Thumbnails Attached Thumbnails Please Help - Low speeds on Max Package-router-stats.jpg  

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      Re: Please Help - Low speeds on Max Package

      your connecting at 13meg so it looks like throughput may be your problem
      my first thought would be a wireless problem, you could try changing channels or experimant with th erouter in different positions

      if you are not wireless and use XP, then you may want to see the last link in my sig about optimizing you connection

     

     

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