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    Sky email address

    This is a discussion on Sky email address within the Sky Broadband help forums, part of the Sky Broadband help and support category; I just had my broadband made active, my email with BT is still active- would sky have sent me a ...

    1. #1
      BLUEBELT's Avatar
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      Sky email address

      I just had my broadband made active, my email with BT is still active- would sky have sent me a new email address to use? as what will I do when my BT email address is withdrawn?
      It is hard for me to find on the Sky site anything that says "Create an email address" your help appreciated.


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    3. #2
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      Re: Sky email address

      you should've had one set up on registration - customer services can tell you what it is...

      usually along the lines of your.name@sky.com
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      Re: Sky email address

      Thank you I will ask right now.

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      Re: Sky email address

      It is usually the name of your sky account, for example if that is john smith it would be as said above john.smith @sky.com.

    6. #5
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      Re: Sky email address

      in most cases yes but a lot of names will have a number on the end - from what i've heard it's so Sky employees can get the 'proper' username!!! whether this is true or not i don't know...
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      Re: Sky email address

      If you haven't been told your user name call tier 1 up and they can confirm the details for you and walk you through a password reset. Won't take long to get the information up on the screen and then you can use the help center on sky.com (sky Online, sky email) to set your email software up if you want to use Outlook etc to download your email.
      If you want to use Outlook or a pop download tool then please remember to log into sky.com, go to sky email and tools, and enable the pop system in the email settings page.

    8. #7
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      Re: Sky email address

      Quote Originally Posted by Alan b View Post
      It is usually the name of your sky account, for example if that is john smith it would be as said above john.smith @sky.com.
      Thanks you are right that is what I have to use, cheers

    9. #8
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      Re: Sky email address

      Quote Originally Posted by BLUEBELT View Post
      Thanks you are right that is what I have to use, cheers


      Thanks everyone I am now up and running with Sky email.
      I have now got to change my contact email on this site?

    10. #9
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      Re: Sky email address

      You can use whatever address you want on this site, it doesn't have to be your Sky one but it must be a working email address.

    11. #10
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      Re: Sky email address

      Quote Originally Posted by Alan b View Post
      You can use whatever address you want on this site, it doesn't have to be your Sky one but it must be a working email address.
      I understand now, thanks. I thought when I left BT that they would end my old email address?

     

     
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