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    Sky BB Slow and cutting out... please help.

    This is a discussion on Sky BB Slow and cutting out... please help. within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hey, Last week my broadband went down due to the exchange but i thought it was my Modem so i ...

    1. #1
      kbv1's Avatar
      kbv1 is offline Sky User Member
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      Question Sky BB Slow and cutting out... please help.

      Hey,

      Last week my broadband went down due to the exchange but i thought it was my Modem so i reset it. After my broadband came back on line i have had constent problems it keeps disconncting all the time, slowness and my speed has dropped from 3.5mb to just over 2mb.

      When playing my my PS3 its comes up with DNS problem, do you think thats what my problem is?

      Could someone please help me sort this out

      Many thanks


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    3. #2
      Postman Pat's Avatar
      Postman Pat is offline Sky User Member
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      Re: Sky BB Slow and cutting out... please help.

      Hi can you post some router stats and confirm if you wired or wireless . And although i am not an expert what ip adress did you assign your ps3

    4. #3
      kbv1's Avatar
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      Re: Sky BB Slow and cutting out... please help.

      Its wireless

      System Up Time 01:20:44
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 213193 207823 0 8386 11415 01:19:36
      LAN 10M/100M 3631 0 0 99 0 01:20:42
      WLAN 11M/54M 213542 221802 0 12135 9075 01:20:32


      ADSL Link Downstream Upstream
      Connection Speed 2368 kbps 768 kbps
      Line Attenuation 57.0 db 31.5 db
      Noise Margin 11.0 db 12.0 db


      The ip address is 192.168.0.3 and the DNS is 192.168.0.1

    5. #4
      Postman Pat's Avatar
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      Re: Sky BB Slow and cutting out... please help.

      In all honesty you should try a wired speed test connecting preferably to the test socket behind the master socket. Also for wireless you could try changing the channel

    6. #5
      kbv1's Avatar
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      Re: Sky BB Slow and cutting out... please help.

      ok... how do i go about changin the channel?

     

     

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