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    incredibly slow 8 meg

    This is a discussion on incredibly slow 8 meg within the Sky Broadband help forums, part of the Sky Broadband help and support category; well i got the medium package and ive been using it for a week now, even though it is advertised ...

    1. #1
      adas1023's Avatar
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      incredibly slow 8 meg

      well i got the medium package and ive been using it for a week now, even though it is advertised to be ale to download at 8 meg speeds (around 900 kbs i think) i can only download at less than one meg (about 70)

      ive rang customer services about 5 times and ive swapped the micro filters and other stuff, nothing works, help please
      :edit: whenever i try a speed test the results come out at speeds of about 850, which is what it should be, grrr.
      Last edited by adas1023; 23-03-08 at 01:30 AM.


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    3. #2
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      Re: incredibly slow 8 meg

      wireless or wired ?
      router stats would help for further analysis


    4. #3
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      Re: incredibly slow 8 meg


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      Re: incredibly slow 8 meg

      that look pretty bad, could you do a comparison set of stats from the test socket ( see first link in my sig)

      please note, you will not see anymore speed at the mo, i just want to see what happens to your noise)

    6. #5
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      Re: incredibly slow 8 meg

      Hi Adas.
      Your sync speed is way down. Do you have a test socket? have you tried connecting from there.
      If you do have a master with a test socket, check that all other telephone sockets stop working when you remove the faceplate to expose it.
      Richone is quite right, you will not see an increase in speed as you appear to be capped, but you noise margin should increase.
      Last edited by Brian69; 23-03-08 at 10:49 AM.

    7. #6
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      Re: incredibly slow 8 meg

      well i looked around for my master socket, but the end of the line seems to be on a socket where i cant remove the faceplate.

      ill try taking it off anyway.

    8. #7
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      Re: incredibly slow 8 meg

      you may not have an NTE5 socket (as in pic on the link in my sig), best way to go would be trace your line from outside to in (where BT line comes into your house) the first socket you come to will be the master

      once you have confirmed if you do or do not have the NTE5 do not worry to much, there are still things that can be done

    9. #8
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      Re: incredibly slow 8 meg

      If you could post up a picture of the socket this would be a great help.

    10. #9
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      Re: incredibly slow 8 meg

      sorry ive been looking for the cable to take a picture, but i cant find it so ill just describe it to ya
      http://img108.imageshack.us/img108/9761/thingyuv9.jpg
      it only sticks out of the wall about a centimetre

    11. #10
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      Re: incredibly slow 8 meg

      take the faceplate of, plug the router in (with the sky supplied filter) and post the stats back

     

     
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