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    Virgin, BT, TalkTalk broadband users - You've got trouble.

    This is a discussion on Virgin, BT, TalkTalk broadband users - You've got trouble. within the Sky Broadband help forums, part of the Sky Broadband help and support category; Your ISP has Phorm ! Simply put, three of the UK's largest ISPs (Virgin Media, BT and TalkTalk) have decided ...

    1. #1
      jaye944's Avatar
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      Virgin, BT, TalkTalk broadband users - You've got trouble.

      Your ISP has Phorm !

      Simply put, three of the UK's largest ISPs (Virgin Media, BT and TalkTalk) have decided to sell your private browsing history to an advertising broker. Yes, the entire list of every web page you visit gets sent to Phorm (the broker) in real time, as you click, so they can send you 'targeted advertising'.

      Naturally the ISP's are not too keen on telling their users this, they'd much rather feed us all platitudes about how it'll help combat phishing and how the targeted adverts will be so much better than the random ones we see today.
      From what we know so far about how this works, everything you see and do online will be sent in full to Phorm.

      By way of example, what you are reading now will be sent, everything you type into the reply box below will be sent.

      If you're a BT customer, they've already trialed this last summer, if you're a TalkTalk or Virgin Media customer, the system *supposedly* goes live in March although there are suspicions that it may already be active.

      Even HTTPS pages on other sites will be sent although they may not be decrypted (if Phorm is trustworthy) If they are corruptible, their system would allow them to mount a man-in-the-middle public key attack to decipher your encrypted SSL communications.

      Phorm have previous form too. They were apparently formerly 121 Media, responsible for the PeopleOnPage spyware.

      The ISPs may offer an opt-out but this only allows you to opt out of targeted advertising. Your private browsing data will still be sent to Phorm regardless (the opt-out is a cookie feature which relies on the page being modified by Phorm).

      [Much] more on Phorm from El Reg: The Phorm files | The Register

      More depth and anti-Phorm campaigning: http://www.badphorm.co.uk
      __________________
      BT, Talk Talk & Virgin Media are sending everything you've just read & written on this page to a company called Phorm.
      Find out why this is bad at badphorm.co.uk


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    3. #2
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      Re: Virgin, BT, TalkTalk broadband users - You've got trouble.

      I've been watching this story for a few weeks now.
      Very scary, and quite probably illegal but still let them fall on their own sword on this.
      However this is a major marketing ploy in the making for Sky if they are clever enough to pick up on it.

      Slim

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      Re: Virgin, BT, TalkTalk broadband users - You've got trouble.


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      Re: Virgin, BT, TalkTalk broadband users - You've got trouble.

      The banks and internet shops are going to go cataclysmic over this.

      If any breach of internet security happens with a loss of money to a customer the banks and shops cover this, if there is a major increase of fraud with any aspect being down to phorm and your ISP they will be taking them to court in a flash.

      I for one will not use any ISP that has this enabled and now the big 3 will never get my custom again, and if Sky goes this route I shall move to one that doesn't.

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      Re: Virgin, BT, TalkTalk broadband users - You've got trouble.

      Quote Originally Posted by Undecided Adrian View Post
      and if Sky goes this route
      I can see these forums going into melt down if they do.

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      Re: Virgin, BT, TalkTalk broadband users - You've got trouble.

      How about making this item a stickie

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      Re: Virgin, BT, TalkTalk broadband users - You've got trouble.

      surely under DPA, they have to offer an opt out and if chosen then they MUST NOT send the data to Phorm.

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      Re: Virgin, BT, TalkTalk broadband users - You've got trouble.

      Bt are doing a trial for 10k of users starting this month.




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      Re: Virgin, BT, TalkTalk broadband users - You've got trouble.

      Quote Originally Posted by reddwarfcrew View Post
      surely under DPA, they have to offer an opt out and if chosen then they MUST NOT send the data to Phorm.
      Apparently the data will still be collected but they promise not to use it! Yeah right! thats what everyone is up in arms about.

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      Re: Virgin, BT, TalkTalk broadband users - You've got trouble.

      that's still a breach of the Data Protection Act. Under the Act you can only collect information on a customer if you need (or may need) to use it. If the customer has elected out of the scheme then there is no need now or in the future for the company to use it, the rules state that they must not collect and store such info.

     

     
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