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    just signed up

    This is a discussion on just signed up within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi all I have just signed up to sky on the phone and could do with a brief outline and ...

    1. #1
      coley's Avatar
      coley is offline Sky User Member
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      just signed up

      Hi all I have just signed up to sky on the phone and could do with a brief outline and time scale of how things work with the process. I only rang sky to see if they could do the friends deal were you get a a free sky+box and installation with out being reffered by a friend they said no problem so I signed up. there and then. (talk about impulse buying).

      Anyway I opted for see (6mix package @21) speak unlimited and line rental to sky (15) Surf mid (5) total 41 all in.

      I am currently with Plusnet and paying 22 just for adsl and requested my mac code from them.

      I have an installation date for the TV for Thursday. However I was given a sky email address over the phone can I use this now if not what use is it for. Also how can I track my order of whats going on. When is the best time to cancel with plusnet no contracts or anything with them.

      Regards Coley


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      NewsreadeR is offline Site Founder
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      Re: just signed up

      Hi Coley

      However I was given a sky email address over the phone can I use this now if not what use is it for
      Not normally until you are connected to Sky. Normally once you are on Sky BB the email is activated.

      Also how can I track my order of whats going on.
      Sky will write to you, in abundance normally.

      When is the best time to cancel with plusnet no contracts or anything with them.
      Once you are on Sky BB ring Plusnet or use one of their ticket thingies to inform them that you have migrated.




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