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    Internet connected but no internet page

    This is a discussion on Internet connected but no internet page within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi, I'm not sure if I'm posting this topic on the right page but I will do anyway!!! I am ...

    1. #1
      Emma Jones's Avatar
      Emma Jones is offline Sky User Member
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      Internet connected but no internet page

      Hi,

      I'm not sure if I'm posting this topic on the right page but I will do anyway!!!

      I am a Sky broadband subscriber and until this weekend my wireless internet has been working fine. On Saturday it decided no page would load and (through FireFox) it continually says waiting for page to load in the bottom corner.

      I have checked the interent- the wireless is working (as my housemates comp is fine) and my computer says I have excellent connection strength.

      I have performed ad-aware and spyware checks, deleted all temp files, tried it through internet explorer etc.

      Last night my friend suggested I restore my computer to a previous date when it was working- I did this and my internet came back on! This morning I am back to the same problem where the page won't load...

      Does this sound like I have some sort of virus/spyware??? (I am very uneducated about these things!) If so, how can I get rid of it so I can use the internet again??? Am I going to have to reboot my comp from scratch???

      Any advice would be much appreciated as its so annoying!

      Thanks Emma


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    3. #2
      MrStabby's Avatar
      MrStabby is offline Sky User Member
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      Re: Internet connected but no internet page

      It could possibly be down to an MS IE7 update, see if removing patch KB944533 helps (assuming it's been installed) via Add/Remove Programs in the Control Panel.
      I'm pretty sure this woudl affect FFox too.

    4. #3
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      Re: Internet connected but no internet page

      You could try installing a new Hosts file, this is advisable on PCs which are running well as well as those having problems. Go HERE read through the instructions and download the script. It may not make much difference to your present problem, but it might, it is always worth having.

      Are you running good security on your PC, at least a good Anti-virus, Adware stopper and anti-spyware. If not these are free and very good
      Anti-Virus - AVG Free Advisor - AVG Anti-Virus Free Edition
      Anti-spy - SUPERAntiSpyware.com - AntiAdware, AntiSpyware, AntiMalware!
      Adware - Ad-Aware 2007 - Reviews and free Ad-Aware 2007 downloads at Download.com

      Another useful tool is Protection from Adware, Spam, Viruses, Online Scams | McAfee SiteAdvisor which alerts you to dodgy sites.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    5. #4
      sdrew56's Avatar
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      Re: Internet connected but no internet page

      I had the same problem last night a steady internet connection light the router had authenticated and connected ok but no DNS applied a call to Sky and they said the problem was down to the earthquake as I live in Southampton I find it unlikely but then they are the experts! It is working ok this morning.

    6. #5
      Alan b's Avatar
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      Re: Internet connected but no internet page

      Quote Originally Posted by sdrew56 View Post
      I had the same problem last night
      Your problem might have been due to this:

      Problems connecting to Sky - 27th Feb

      Had to laugh at the earthquake excuse.

     

     

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