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    Just been activated on Sky Max- slow speeds

    This is a discussion on Just been activated on Sky Max- slow speeds within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi I've just been activated on the MAX service. My router syncs at 16ish meg but on the thinkbroadband speed ...

    1. #1
      Fidley's Avatar
      Fidley is offline Sky User Member
      Exchange: Hednesford
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      Router: Netgear V2 DG934G
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      Just been activated on Sky Max- slow speeds

      Hi I've just been activated on the MAX service. My router syncs at 16ish meg but on the thinkbroadband speed tester i get below 2meg actual download speed. I've tried removing my master face plate but it makes no difference?

      My router stats:

      Commection speed 16379 kbps 764 kbps
      Line Attenuation 27 db 7.5 db
      Noise Margin 7 db 17 db

      I've been sent the dark gray (DG934) router btw.
      Is there anything i can do?

      TIA


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    3. #2
      Saturday's Avatar
      Saturday is offline Sky User Super Mod
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      Re: Just been activated on Sky Max- slow speeds

      Are you connected wirelessly? If so what result do you get wired?

    4. #3
      Fidley's Avatar
      Fidley is offline Sky User Member
      Exchange: Hednesford
      Broadband ISP: Max
      Router: Netgear V2 DG934G
      Sky TV:
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      Re: Just been activated on Sky Max- slow speeds

      After leaving it for a while it seems to have settled down nicely, can download files at ~1300-1400 kB/s now so all's well. Thank you anyway.

     

     

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