Welcome to SkyUser - The Unofficial Help and Support Forum for everything Sky! - Now helping over 29,000 members

 

Want to see fewer adverts? - Why not join SkyUser today?

Google
 
Go Back   Sky User - The unofficial support forum for everything Sky! > Sky Broadband help and support > Sky Broadband help
Register

Sky Broadband help This is a discussion on, Breaking the Terms and Conditions - Your Views Welcome within the Sky Broadband help and support forum; yeah i know hence the...

Reply
 
LinkBack (4) Thread Tools Display Modes
Old 10-02-08, 09:50 PM   #21
 
dholdi's Avatar
 
Sky User Radio Staff
Join Date: Oct 2006
Location: preston
Exchange: ribbleton
Sky Broadband: Max
Sky Router: Netgear V1 DG834GT
Sky TV:
Posts: 2,148
Thanks: 6
Thanked 26 Times in 26 Posts
Re: crc errors

yeah i know hence the

dholdi is online now  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit! Stumble this Post!Google Bookmark this Post!Yahoo Bookmark this Post!Live Bookmark this Post!
Reply With Quote

Why not register to hide these adverts?
Old 10-02-08, 09:53 PM   #22
 
NewsreadeR's Avatar
 
Site Founder
Join Date: Aug 2006
Location: St Helens
Exchange: Marshalls Cross
Sky Broadband: Max
Sky Router: Sagem F@ST 2504
Sky TV: Sky+ HD
Posts: 13,867
Blog Entries: 27
Thanks: 13
Thanked 143 Times in 127 Posts
Re: crc errors

In all fairness and I mean this in no personal way. Sky would appear to have not even mastered the V1 Netgear, as for the V2 Netgear and Sagem V2, I would bet that's the same.

This whole episode of the FW for the V1's is a prime example. Since more or less the day we started this forum for our members we questioned the reliability / performance of the Netgear DG834GT.

If Sky were to kick people off now for using their own routers instead of the V1, then they would be either very foolish or very green.

The fact that 18 months after the V1 was first sent out and is still not fixed with a new FW or even Interim FW, imho is a Stuff You type of attitude.

Granted they have to get it right, but cmon 18 months? Either someone at Sky or Netgear wants a kicking. As for the flaws on the V1 (reputed or not) they are there. And, after two / three weeks of reporting to Sky, absolutely nothing has been done, or I bet likely to be done.

As for using the Sky router and the Sky router only, dead easy:

1) Support

2) VOD (Video on Demand)

3) Probably VOIP

Sky want to make even more money off us, not quite happy with the £75 a month I spend with them. Gosh, this makes me so angry. All they have to do is let the new FW's that they are beta testing, out on public download. That way people could try and report back if it works or not.
__________________
~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

October Competition - Win the cost of a Sky HD Box
Find out how fast your broadband is - Try our Speed Tester and compare 50 different Broadband packages
Why not take the SkyUser Survey? - Let everyone know what you think about Sky Broadband
Home of the Best German Shepherd Dog - Dog Forum

Last edited by NewsreadeR; 10-02-08 at 09:59 PM. Reason: put Netgear instead of Network

NewsreadeR is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit! Stumble this Post!Google Bookmark this Post!Yahoo Bookmark this Post!Live Bookmark this Post!
Reply With Quote
Old 10-02-08, 09:58 PM   #23
 
jonny1310's Avatar
 
Banned for stealing our content
Join Date: Feb 2008
Exchange:
Sky Broadband: virgin
Sky Router: Non Sky Router
Sky TV:
Posts: 382
Blog Entries: 1
Thanks: 0
Thanked 1 Time in 1 Post
Re: crc errors

i agree and when i said one router i meant one set of settings and only there own branded router instead of them having to support hundreds of routers like ukonline do

jonny1310 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit! Stumble this Post!Google Bookmark this Post!Yahoo Bookmark this Post!Live Bookmark this Post!
Reply With Quote
Old 10-02-08, 10:10 PM   #24
 
Brian69's Avatar
 
Sky User Member
Join Date: Feb 2008
Exchange: Kings Lynn
Sky Broadband: Max
Sky Router: Sagem F@ST 2504
Sky TV: Sky+ HD
Posts: 1,183
Thanks: 1
Thanked 56 Times in 56 Posts
Re: crc errors

Well I don't know what you are all moaning about. Two years with BT Broadband , Ip profile, and a target noise margin stuck at 15db woud give you something to think about. Say what you like, £10 buys a lot of access, and apart from the router issue, they are not a bad bunch.
I work at Openreach/BT and they could not keep me as a customer.

Brian69 is online now  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit! Stumble this Post!Google Bookmark this Post!Yahoo Bookmark this Post!Live Bookmark this Post!
Reply With Quote
Old 10-02-08, 10:13 PM   #25
 
NewsreadeR's Avatar
 
Site Founder
Join Date: Aug 2006
Location: St Helens
Exchange: Marshalls Cross
Sky Broadband: Max
Sky Router: Sagem F@ST 2504
Sky TV: Sky+ HD
Posts: 13,867
Blog Entries: 27
Thanks: 13
Thanked 143 Times in 127 Posts
Re: Breaking the Terms and Conditions - Your Views Welcome

Split off into new thread, great debate chaps.
__________________
~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

October Competition - Win the cost of a Sky HD Box
Find out how fast your broadband is - Try our Speed Tester and compare 50 different Broadband packages
Why not take the SkyUser Survey? - Let everyone know what you think about Sky Broadband
Home of the Best German Shepherd Dog - Dog Forum

NewsreadeR is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit! Stumble this Post!Google Bookmark this Post!Yahoo Bookmark this Post!Live Bookmark this Post!
Reply With Quote
Old 10-02-08, 10:30 PM   #26
 
James67's Avatar
 
Sky User Member
Join Date: Sep 2007
Exchange:
Sky Broadband: Max
Sky Router: Netgear V1 DG834GT
Sky TV:
Posts: 1,769
Blog Entries: 3
Thanks: 2
Thanked 48 Times in 19 Posts
Re: crc errors

Quote:
Originally Posted by Brian69 View Post
Well I don't know what you are all moaning about.
Well you've got one of the Sagem routers which actually works pretty well!

It really is quite unbelievable that Sky have taken so very, very long to release new firmware for the V1 router. When was the Netgear V1.02.09 firmware released? July last year? The Sky firmware is based on the DG834GT V1.02.04 firmware, and the number of changes is really quite small. Reapply those changes to the V1.02.09 firmware and you've got a vastly more reliable Sky V1 router, and it's only taken less than a day's work!

And as for the security flaw, that's just unforgivable. Sky have known about the problem for a month (perhaps even more given the fact that the V2 routers make a point of using more than just the router's MAC address to generate the router's credentials. Sky deserve to get one hell of a roasting over that.

James67 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit! Stumble this Post!Google Bookmark this Post!Yahoo Bookmark this Post!Live Bookmark this Post!
Reply With Quote
Old 11-02-08, 12:30 AM   #27
 
James67's Avatar
 
Sky User Member
Join Date: Sep 2007
Exchange:
Sky Broadband: Max
Sky Router: Netgear V1 DG834GT
Sky TV:
Posts: 1,769
Blog Entries: 3
Thanks: 2
Thanked 48 Times in 19 Posts
Re: crc errors

OK, OK, it's past midnight and I've calmed down a bit from my earlier state of rage.

Frankly, looking at Sky Broadband's Terms and Conditions, they really have made a dog's breakfast out of the software licensing situation, implementing restrictions on other people's IP, when those other people specifically and unequivocally forbid their IP from having such restrictions placed upon them.

People often confuse the concept of "free" software, such software released under the GNU GPL. It's not free in the sense of being gratis, it's free in the sense of being unrestricted. It's simply not permissible to put a blanket restriction of the whole of the firmware without being in breach of the GPL. Without Sky making it clear which specific pieces of code running on the router they own, their Terms and Conditions on this issue are essentially meaningless.

I'm still keen on the idea of leaving Sky. It just hacks me right off, all this annoyance. I just want to be able plug in a flippin' router and have Internet coming out of it, reliably, and without having to go over licence terms with a fine, legal toothcomb.

And I'm definitely going to grass Sky up on the security issue. I want to see if I can get the story into the main news bulletins on TV. Really, it's the only ethical thing to do. With all the talk about government data losses, the idea that up to million Sky Broadband customers are unwittingly broadcasting all a hacker needs to access their broadband connection might tie in with a current "hot topic". I'll have to remember to Sky+ and series link the BBC Ten O'Clock News!

James67 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit! Stumble this Post!Google Bookmark this Post!Yahoo Bookmark this Post!Live Bookmark this Post!
Reply With Quote
Old 11-02-08, 12:50 AM   #28
 
gogetadanson's Avatar
 
Sky User Member
Join Date: Jan 2008
Location: Lancashire Nr Accrington
Exchange: Rossendale LYCROS
Sky Broadband: Max
Sky Router: Sagem F@ST 2504
Sky TV:
Posts: 45
Thanks: 0
Thanked 0 Times in 0 Posts
Re: Breaking the Terms and Conditions - Your Views Welcome

Ha Ha Ha. Does that mean im breaking the terms and condition by dropping me noise margin to get some more speed. If I am so be it, Id be on cable right now if I could get it.

gogetadanson is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit! Stumble this Post!