Welcome to Sky User - The unofficial support forum for everything Sky! - Now helping over 45,600 members.

See less ads - Join SkyUser today

Breaking the Terms and Conditions - Your Views Welcome

This is a discussion on Breaking the Terms and Conditions - Your Views Welcome within the Sky Broadband help forums, part of the Sky Broadband help and support category; Or more's the point, how I can bear to stay with Sky Broadband. And frankly that's it. I've been pushed ...

Reply
  LinkBack (4) Thread Tools Display Modes
  4 links from elsewhere to this Post. Click to view. #11  
Old 10-02-08, 06:13 PM Threadstarter
James67's Avatar
Sky User Member
Exchange:
Broadband ISP: Max
Router: Netgear V1 DG834GT
Sky TV:
 
Join Date: Sep 2007
Posts: 1,784
Blog Entries: 3
Thanks: 2
Thanked 83 Times in 24 Posts
Re: crc errors

Or more's the point, how I can bear to stay with Sky Broadband. And frankly that's it. I've been pushed too far. All the things I've done have been motivated solely by the desire to make being a Sky Broadband customer a better experience for both myself and others. If Sky are unhappy about that, then "fudge" 'em. I'm looking for a new ISP.

Oh and a quick heads up to anyone in Sky Public Relations, I'm going public on the security flaw on the V1 router, so get your act together, because there's going to be a fair bit of brown stuff flying in your direction pretty soon.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Stumble this Post!Google Bookmark this Post!Yahoo Bookmark this Post!Live Bookmark this Post!
Reply With Quote
  #12  
Old 10-02-08, 06:15 PM
dholdi's Avatar
Sky User Beta tester
Exchange: ribbleton
Broadband ISP: O2 Premium
Router: Netgear V1 DG834GT
Sky TV: Sky+ HD
 
Join Date: Oct 2006
Location: preston
Posts: 3,655
Thanks: 39
Thanked 139 Times in 133 Posts
Re: crc errors

I think how its used determines whether you break the t&c's. I see no harm in using it to view error levels. Lets face it, many users have and addressed the problem - usually internal wiring. This may well have prevented many calls to sky and the avoidance of unneccessary caps.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Stumble this Post!Google Bookmark this Post!Yahoo Bookmark this Post!Live Bookmark this Post!
Reply With Quote
  #13  
Old 10-02-08, 06:35 PM
jonny1310's Avatar
Banned for stealing our content
Exchange:
Broadband ISP: virgin
Router: Non Sky Router
Sky TV:
 
Join Date: Feb 2008
Posts: 382
Blog Entries: 1
Thanks: 0
Thanked 1 Time in 1 Post
Re: crc errors

i agree totally with what you are saying but i was just informing levineg that there are risks involved in changing settings i apoligise if i have made anyone angry over this because personally i do not care about skys rules.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Stumble this Post!Google Bookmark this Post!Yahoo Bookmark this Post!Live Bookmark this Post!
Reply With Quote
  #14  
Old 10-02-08, 06:42 PM
dholdi's Avatar
Sky User Beta tester
Exchange: ribbleton
Broadband ISP: O2 Premium
Router: Netgear V1 DG834GT
Sky TV: Sky+ HD
 
Join Date: Oct 2006
Location: preston
Posts: 3,655
Thanks: 39
Thanked 139 Times in 133 Posts
Re: crc errors

np - i'm not angry
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Stumble this Post!Google Bookmark this Post!Yahoo Bookmark this Post!Live Bookmark this Post!
Reply With Quote
  #15  
Old 10-02-08, 07:13 PM Threadstarter
James67's Avatar
Sky User Member
Exchange:
Broadband ISP: Max
Router: Netgear V1 DG834GT
Sky TV:
 
Join Date: Sep 2007
Posts: 1,784
Blog Entries: 3
Thanks: 2
Thanked 83 Times in 24 Posts
Re: crc errors

Well I am (angry, that is). I hadn't even read the particular part of the Terms and Conditions. I had assumed, perhaps naively, perhaps understandably, that the section entitled "Your Wireless Router" listed all the restrictions on router use. But it now seems that isn't the whole picture. There's me thinking that I was doing my best to keep within the T&C's, but now it appears that I was not.

And the cheek, the damned cheek of Sky to put these haughty instructions on what I can and cannot do with my own property, whilst they urinate all over the licence terms of the firmware on that router is an outrage.
  • Two weeks without a router when I first signed up, with repeated incorrect assertions that the router had been dispatched when it hadn't.
  • Forcing me to use a router which has flawed software and telling me the bare-faced lie that it was my line and how it needed to be capped
  • Their hypocritical assertion about what I can and can't do with the firmware on the router when they are basically IP thieves
  • The wholy inadequate response to the revelation that the V1 router is dispatched in a unsecured state, most likely leaving a huge proportion of the 1 million routers open to all manner of crime

No, I've had it with Sky. I've absolutely had it with them. They've picked the wrong person to hack off, I can tell you.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Stumble this Post!Google Bookmark this Post!Yahoo Bookmark this Post!Live Bookmark this Post!
Reply With Quote
  #16  
Old 10-02-08, 08:20 PM
djkemp1's Avatar
Sky User Member
Exchange:
Broadband ISP: Base
Router:
Sky TV:
 
Join Date: Apr 2007
Posts: 43
Thanks: 0
Thanked 0 Times in 0 Posts
Re: crc errors

in regards to forcing you to use their router, yes this is the case however i think i read somewhere that this goes against what the EU says. and if they started to kick people off for using their own router i think it may cause uproar with a lot of people and attract the wrong sot of attention with people higher up, do you not think?

i use my own router as the sky netgear router is just useless, it has wireless yes but it doesn't work as it should, i get fluctuations all the time with the speed i receive going from 600kb to 3800kb when using the wireless devices, however with my router i use now i get a constant 3800kb all the time. as well as this as mentioned before there are a lot of security flaws etc and upnp problems. what other companies say is that you are able to use your own equipment but they will be unable to help technically if anything goes wrong, which is fair enough. i just don't see how and why they are trying to force people to use 'dud' routers.

what does everyone else think?
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Stumble this Post!Google Bookmark this Post!Yahoo Bookmark this Post!Live Bookmark this Post!
Reply With Quote
  #17  
Old 10-02-08, 08:27 PM
dholdi's Avatar
Sky User Beta tester
Exchange: ribbleton
Broadband ISP: O2 Premium
Router: Netgear V1 DG834GT
Sky TV: Sky+ HD
 
Join Date: Oct 2006
Location: preston
Posts: 3,655
Thanks: 39
Thanked 139 Times in 133 Posts
Re: crc errors

They want you to use their router because they have future plans for internet tv / movies etc. A service I for 1 wont be interested in.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Stumble this Post!Google Bookmark this Post!Yahoo Bookmark this Post!Live Bookmark this Post!
Reply With Quote
  #18  
Old 10-02-08, 09:10 PM
jonny1310's Avatar
Banned for stealing our content
Exchange:
Broadband ISP: virgin
Router: Non Sky Router
Sky TV:
 
Join Date: Feb 2008
Posts: 382
Blog Entries: 1
Thanks: 0
Thanked 1 Time in 1 Post
Re: crc errors

well i think the reason that they make you use there router is to make the tech support job easier as then they only have to support one router
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Stumble this Post!Google Bookmark this Post!Yahoo Bookmark this Post!Live Bookmark this Post!
Reply With Quote
  #19  
Old 10-02-08, 09:45 PM
dholdi's Avatar
Sky User Beta tester
Exchange: ribbleton
Broadband ISP: O2 Premium
Router: Netgear V1 DG834GT
Sky TV: Sky+ HD
 
Join Date: Oct 2006
Location: preston
Posts: 3,655
Thanks: 39
Thanked 139 Times in 133 Posts
Re: crc errors

Which one would that be then ? the netgear V1, V2 or the sagem
Tho I do agree with what you say I still think there are future plans which need one of the above routers to work.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Stumble this Post!Google Bookmark this Post!Yahoo Bookmark this Post!Live Bookmark this Post!
Reply With Quote
  #20  
Old 10-02-08, 09:46 PM
IWasNotTheEnemy's Avatar
Sky User Member
Exchange: LVSEF
Broadband ISP: O2 Standard
Router: Non Sky Router
Sky TV: Sky+
 
Join Date: Apr 2007
Location: Liverpool, Merseyside
Posts: 7,164
Thanks: 0
Thanked 335 Times in 335 Posts
Send a message via MSN to IWasNotTheEnemy
Re: crc errors

think he meant one set of settings...or that's how i'd take it
__________________
-------------------------------------------



Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Stumble this Post!Google Bookmark this Post!Yahoo Bookmark this Post!Live Bookmark this Post!
Reply With Quote
Reply

Tags
breaking, conditions, terms, views

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


LinkBacks (?)
LinkBack to this Thread: http://www.skyuser.co.uk/forum/sky-broadband-help/20295-breaking-terms-conditions-your-views-welcome.html
Posted By For Type Date
Default key algorithm in Thomson and BT Home Hub routers - Tornevalls This thread Refback 03-06-08 12:15 AM
GNUCITIZEN Media Portfolio This thread Refback 29-04-08 02:16 PM
Planet-Websecurity.org: good news brought together This thread Refback 14-04-08 04:42 PM
Default key algorithm in Thomson and BT Home Hub routers | GNUCITIZEN Post #11 Pingback 14-04-08 09:37 AM


All times are GMT +1. The time now is 08:17 PM.