Breaking the Terms and Conditions - Your Views Welcome

[James67]

Or more's the point, how I can bear to stay with Sky Broadband. And frankly that's it. I've been pushed too far. All the things I've done have been motivated solely by the desire to make being a Sky Broadband customer a better experience for both myself and others. If Sky are unhappy about that, then "fudge" 'em. I'm looking for a new ISP.

Oh and a quick heads up to anyone in Sky Public Relations, I'm going public on the security flaw on the V1 router, so get your act together, because there's going to be a fair bit of brown stuff flying in your direction pretty soon.

[dholdi]

I think how its used determines whether you break the t&c's. I see no harm in using it to view error levels. Lets face it, many users have and addressed the problem - usually internal wiring. This may well have prevented many calls to sky and the avoidance of unneccessary caps.

[jonny1310]

i agree totally with what you are saying but i was just informing levineg that there are risks involved in changing settings i apoligise if i have made anyone angry over this because personally i do not care about skys rules.

[dholdi]

np - i'm not angry

[James67]

Well I am (angry, that is). I hadn't even read the particular part of the Terms and Conditions. I had assumed, perhaps naively, perhaps understandably, that the section entitled "Your Wireless Router" listed all the restrictions on router use. But it now seems that isn't the whole picture. There's me thinking that I was doing my best to keep within the T&C's, but now it appears that I was not.

And the cheek, the damned cheek of Sky to put these haughty instructions on what I can and cannot do with my own property, whilst they urinate all over the licence terms of the firmware on that router is an outrage.

• Two weeks without a router when I first signed up, with repeated incorrect assertions that the router had been dispatched when it hadn't.
• Forcing me to use a router which has flawed software and telling me the bare-faced lie that it was my line and how it needed to be capped
• Their hypocritical assertion about what I can and can't do with the firmware on the router when they are basically IP thieves
• The wholy inadequate response to the revelation that the V1 router is dispatched in a unsecured state, most likely leaving a huge proportion of the 1 million routers open to all manner of crime

No, I've had it with Sky. I've absolutely had it with them. They've picked the wrong person to hack off, I can tell you.

[djkemp1]

in regards to forcing you to use their router, yes this is the case however i think i read somewhere that this goes against what the EU says. and if they started to kick people off for using their own router i think it may cause uproar with a lot of people and attract the wrong sot of attention with people higher up, do you not think?

i use my own router as the sky netgear router is just useless, it has wireless yes but it doesn't work as it should, i get fluctuations all the time with the speed i receive going from 600kb to 3800kb when using the wireless devices, however with my router i use now i get a constant 3800kb all the time. as well as this as mentioned before there are a lot of security flaws etc and upnp problems. what other companies say is that you are able to use your own equipment but they will be unable to help technically if anything goes wrong, which is fair enough. i just don't see how and why they are trying to force people to use 'dud' routers.

what does everyone else think?

[dholdi]

They want you to use their router because they have future plans for internet tv / movies etc. A service I for 1 wont be interested in.

[jonny1310]

well i think the reason that they make you use there router is to make the tech support job easier as then they only have to support one router