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    CEASE day today

    This is a discussion on CEASE day today within the Sky Broadband help forums, part of the Sky Broadband help and support category; Who did you talk to CS or TS ? Lets hope its sorted long before then....

    1. #61
      Wheelie's Avatar
      Wheelie is offline Sky User Member
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      Who did you talk to CS or TS ?

      Lets hope its sorted long before then.
      Ray

      Some Advice.. Its always advisable to inform your old ISP as soon as you have migrated that you have moved.
      ______________________________________

      If you would like to know the straight line distance to your exchange then
      click here
      Would you like an idea of the possible speeds you will get with the Max Package then click here or for the Connect Package then click here


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    3. #62
      Hornet's Avatar
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      CS I think the first person that answers after 30 minutes of holding.

    4. #63
      Wheelie's Avatar
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      No good talking to them it TS you need to talk to and explain whats happening they should sort it out for you or pass it where it belongs.

      Good luck
      Ray

      Some Advice.. Its always advisable to inform your old ISP as soon as you have migrated that you have moved.
      ______________________________________

      If you would like to know the straight line distance to your exchange then
      click here
      Would you like an idea of the possible speeds you will get with the Max Package then click here or for the Connect Package then click here

    5. #64
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      is that an option on the phone or do I get passed through ?

    6. #65
      Wheelie's Avatar
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      Its an option but no idea what the number is though it will tell you when you call
      Ray

      Some Advice.. Its always advisable to inform your old ISP as soon as you have migrated that you have moved.
      ______________________________________

      If you would like to know the straight line distance to your exchange then
      click here
      Would you like an idea of the possible speeds you will get with the Max Package then click here or for the Connect Package then click here

    7. #66
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      okay cool
      ty

    8. #67
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      No Problem I just hope it helps
      Ray

      Some Advice.. Its always advisable to inform your old ISP as soon as you have migrated that you have moved.
      ______________________________________

      If you would like to know the straight line distance to your exchange then
      click here
      Would you like an idea of the possible speeds you will get with the Max Package then click here or for the Connect Package then click here

    9. #68
      Hornet's Avatar
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      oh what a surprise I am going to have to register again

      But what I don't understand is why is this on BT Tracker:
      Order reference NWM355SD
      Placed 06 Sep 2006
      Description CHANGE
      Appointment No date yet
      Date due 14 Sep 2006
      Status In progress
      Last update 19 Sep 2006
      Latest update Your order is in progress.
      Items in this order
      Description Item Quantity Cost Rental
      PROVIDE LLU LINE SHARE PSTN
      Last edited by Hornet; 20-09-06 at 10:35 PM.

    10. #69
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      Why is that its crazy here is what mine still says
      Order reference XXXIX
      Placed 31 Aug 2006
      Description CHANGE
      Appointment No date yet
      Date due 07 Sep 2006
      Status In progress
      Last update 19 Sep 2006
      Latest update Your order is in progress.

      Items in this order
      Description Item Quantity Cost Rental
      PROVIDE LLU LINE SHARE PSTN 1 0.0 0.0
      And I am up and ruining
      Ray

      Some Advice.. Its always advisable to inform your old ISP as soon as you have migrated that you have moved.
      ______________________________________

      If you would like to know the straight line distance to your exchange then
      click here
      Would you like an idea of the possible speeds you will get with the Max Package then click here or for the Connect Package then click here

    11. #70
      Hornet's Avatar
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      So it seems TS are right BT have nothing to go on so I have to register again I was told that I can use the same BAND code even though it would be out of date, so wonder how much longer it'll be before I am gonna be connected this time the TS guy was good as he stayed with me for over 20 minutes then he got cut off so I was told to phone them tomorrow as it was 9:20pm and the office close at 9:30.

     

     
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