Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 5 of 5

    Slow download speed

    This is a discussion on Slow download speed within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hey guys, I recently had a problem with sky capping my connectiong to 128kb, I told them to remove it ...

    1. #1
      AkioStar's Avatar
      AkioStar is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router: Netgear V1 DG834GT
      Sky TV:
      Join Date
      Jan 2008
      Posts
      17
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Slow download speed

      Hey guys, I recently had a problem with sky capping my connectiong to 128kb, I told them to remove it and they did, but for some reason the download speed is alot slower than it used to be?

      Here's the router details:

      ADSL Link Downstream Upstream
      Connection Speed 3584 kbps 384 kbps
      Line Attenuation 44.0 db 28.0 db
      Noise Margin 18.8 db 14.0 db

      I'm quite sure it's the same info prior to being capped but for some reason the download speed is alot slower. Where it was around 400kb/s before, It's not around 100-200kb/s , surely thats more of a 1-2Mb Connection download speed?


      does anyone know what the problem is and how I could fix it? cheer


    2. Advertisement
    3. #2
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
      Exchange: LWWIL
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Now TV
      Join Date
      Apr 2007
      Location
      London
      Posts
      9,374
      Thanks
      3
      Thanked 122 Times in 121 Posts

      Re: Slow download speed

      you're still capped a bit too much - could get nearer 6Mbps with them stats...i assume you're in the master already?
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    4. #3
      AkioStar's Avatar
      AkioStar is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router: Netgear V1 DG834GT
      Sky TV:
      Join Date
      Jan 2008
      Posts
      17
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Slow download speed

      ah right, also.. I managed to mess up my connection even more.. I ran a program called TCP Optimizer.. me being my usual stupid self, I dragged a bar to the right until it highlited 8000kb.. clicked apply and restarted my PC.. now my wireless card is showing 700kb instead of the usual... thats roughly what it was showing when i was capped at 128kb..

      anyone know how to fix it? I tried doing the backup

    5. #4
      AkioStar's Avatar
      AkioStar is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router: Netgear V1 DG834GT
      Sky TV:
      Join Date
      Jan 2008
      Posts
      17
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Slow download speed

      i mean 700 packets being sent in "activity" on my wirless icon

      Edit: I ran a speed test and it says it's downloading at 200-300kb. so maybe it's a problem with my wireless connection? i applied the settings to my adapter when i made the changes

      Edit again: just downloaded a file and it was going at 350kb/s. thats more like it should be, but the wireless is only sending 5,000 packets when it used to be alot more if im not mistaken. it says the connection strength is Excellent. I just can't make out what the problem is!
      Last edited by AkioStar; 25-01-08 at 12:49 AM.

    6. #5
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,131
      Thanks
      64
      Thanked 1,641 Times in 1,602 Posts

      Re: Slow download speed

      Can you confirm what package you are on? Your profile says Base, which has a maximum d/l of 2Mb.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION