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    Slow Speed - 1-10KB/s..?

    This is a discussion on Slow Speed - 1-10KB/s..? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hey guys, I'm having a bit of a problem with my connection speed It was fine up until a few ...

    1. #1
      AkioStar's Avatar
      AkioStar is offline Sky User Member
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      Slow Speed - 1-10KB/s..?

      Hey guys, I'm having a bit of a problem with my connection speed

      It was fine up until a few days ago when I made a silly mistake and plugged my net cable into the wrong port then called Sky up to say I had a problem.. they did a line check etc and said its fine, then said they'd send a new router.

      So after realising the mistake, I changed the cable back to the right port and my net was working again. but now my download speed has dropped from the usual 500kb/s to around 10kb/s give or take.. it takes an age to do anything now

      I've tried changing the microfilters, cables, used the test socket and all the other usual things..

      Is there a fault on my line? and what could i be?


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    3. #2
      PaulSky's Avatar
      PaulSky is offline Sky User Member
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      Re: Slow Speed - 1-10KB/s..?

      Might want to post your router stats.

    4. #3
      AkioStar's Avatar
      AkioStar is offline Sky User Member
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      Re: Slow Speed - 1-10KB/s..?

      I think this is it

      System Up Time 02:49:24
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 62983 59857 0 555 3212 02:47:19
      LAN 10M/100M 60941 62899 0 3249 671 02:49:22
      WLAN 11M/54M 2981 1626 0 130 23 02:49:12


      ADSL Link Downstream Upstream
      Connection Speed 128 kbps 128 kbps
      Line Attenuation 44.0 db 28.5 db
      Noise Margin 33.0 db 13.0 db

    5. #4
      IWasNotTheEnemy's Avatar
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      Re: Slow Speed - 1-10KB/s..?

      you're on Sky test speed - give them a buzz and say that the previous fault is resolved and you want the cap removed...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    6. #5
      AkioStar's Avatar
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      Re: Slow Speed - 1-10KB/s..?

      Cheers mate!

      How long will it take to get the cap removed?

     

     

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