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    I am new to sky and on connect is 288 kbps u/s and d/s normal?

    This is a discussion on I am new to sky and on connect is 288 kbps u/s and d/s normal? within the Sky Broadband help forums, part of the Sky Broadband help and support category; this is one time Sky aren't to blame!! They are certainly not to blame for the initial mistake, but they ...

    1. #81
      Isitme's Avatar
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      Re: I am new to sky and on connect is 288 kbps u/s and d/s normal?

      this is one time Sky aren't to blame!!
      They are certainly not to blame for the initial mistake, but they are for the time it has taken to correct it. Don't forget, there were/are many cases like this, it is not an isolated incident.....

      TomD


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    3. #82
      IWasNotTheEnemy's Avatar
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      Re: I am new to sky and on connect is 288 kbps u/s and d/s normal?

      i know its not - but it shouldn't have happened at all...

      i agree things can be sped up to resolve it but this is where the communication comes in again. id have em all done in a day if i could...
      -------------------------------------------



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    4. #83
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      Re: I am new to sky and on connect is 288 kbps u/s and d/s normal?

      Well folks(Iamnottheenemy)... Its only taken me since 10th jan but finally ive got what I actually ordered Ive posted my stats below ,and yes I know theyve been capped but I had a phone call from a very posh sounding james at cst (I think thats where he worked,called me 3 times after I'd emailed mr murdoch) anyway according to my stats hes capped my line to stop errors,which is fine by me cause I only browse the net and download now and again but I still get just over 6mb u/l and 320 kbps d/l on average.doesnt drop much below this
      Im a happy bunny now!
      well heres my stats

      System Up Time: 0:08:25

      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 6106 5718 0 0 0 0:07:02
      LAN 7978 8352 0 0 0 0:08:25
      WLAN 7 0 0 0 0 0:05:18
      ADSL Link Downstream Upstream
      Connection Speed 7008 kbps 416 kbps
      Line Attenuation 43.0 db 25.5 db
      Noise Margin 8.4 db 14.0 db

      no doubt someone will find fault with these, I just know Ive got a very stable connection with no dropouts

      once again thanks for everyones help

    5. #84
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      Re: I am new to sky and on connect is 288 kbps u/s and d/s normal?

      Well folks(Iamnottheenemy)... should have read(especially Iamnottheenemy)

    6. #85
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      Re: I am new to sky and on connect is 288 kbps u/s and d/s normal?

      Still no change they have 4 days left before i go mad. (Even though the woman did say that i would be switched over the next day...)

    7. #86
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      Re: I am new to sky and on connect is 288 kbps u/s and d/s normal?

      I've got the same issue and just starting the ball rolling

    8. #87
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      Re: I am new to sky and on connect is 288 kbps u/s and d/s normal?

      Good luck to you. Thats all i can say! lol

    9. #88
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      Re: I am new to sky and on connect is 288 kbps u/s and d/s normal?

      Quote Originally Posted by bertaird View Post
      Well folks(Iamnottheenemy)... Its only taken me since 10th jan but finally ive got what I actually ordered Ive posted my stats below ,and yes I know theyve been capped but I had a phone call from a very posh sounding james at cst (I think thats where he worked,called me 3 times after I'd emailed mr murdoch) anyway according to my stats hes capped my line to stop errors,which is fine by me cause I only browse the net and download now and again but I still get just over 6mb u/l and 320 kbps d/l on average.doesnt drop much below this
      Im a happy bunny now!
      well heres my stats

      System Up Time: 0:08:25

      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 6106 5718 0 0 0 0:07:02
      LAN 7978 8352 0 0 0 0:08:25
      WLAN 7 0 0 0 0 0:05:18
      ADSL Link Downstream Upstream
      Connection Speed 7008 kbps 416 kbps
      Line Attenuation 43.0 db 25.5 db
      Noise Margin 8.4 db 14.0 db

      no doubt someone will find fault with these, I just know Ive got a very stable connection with no dropouts

      once again thanks for everyones help
      so you're not on Connect? Sky can't cap a Connect line as it's BT's hardware so you must've been migrated if you were before...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    10. #89
      Isitme's Avatar
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      Re: I am new to sky and on connect is 288 kbps u/s and d/s normal?

      ^^^^^^^^
      I think he is referring to the fact that he is finally on Mid which he ordered in the first place. His present stats indicate Mid, whereas his previous ones were Connect.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    11. #90
      bertaird's Avatar
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      Re: I am new to sky and on connect is 288 kbps u/s and d/s normal?

      No Iamnottheenemy I was on connect to start with but finally got mid which is what I ordered in the first place

     

     
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