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    Need Help with really slow speeds

    This is a discussion on Need Help with really slow speeds within the Sky Broadband help forums, part of the Sky Broadband help and support category; Help. My Sky broadband is really slow. Iv'e got an extension so I connected directly to the test socket downstairs ...

    1. #1
      JAYSABLADE's Avatar
      JAYSABLADE is offline Sky User Member
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      Angry Need Help with really slow speeds

      Help. My Sky broadband is really slow. Iv'e got an extension so I connected directly to the test socket downstairs and my speed was the same as upstairs so its not that. BT told us that I've got a crap line but should get 1MB but i'm only getting about 300kbps right now and if I pull the router power out and put it back in it will be something different every time. Could it be faulty? Sky just keep messing me about they've not helped me at all how can I get them to listen.

      Can someone please help? It's been nearly a year now since I was first connected.


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    3. #2
      Saturday's Avatar
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      Re: Dial up speed ? what the hell ?

      Post your stats

      . . . . and maybe read a few posts in the forum? Starting with the first sticky in my signature at the bottom of this post.


      EDIT: and please don't make multiple posts on the same subject - I've deleted the one you made earlier.
      Last edited by Saturday; 13-01-08 at 12:44 AM.

    4. #3
      JAYSABLADE's Avatar
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      Re: Need Help with really slow speeds

      System Up Time 00:02:10
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 121 138 0 329 3037 00:00:39
      LAN 10M/100M 2492 2918 0 5364 4213 00:02:08
      WLAN 11M/54M 0 0 0 0 0 00:00:00


      ADSL Link Downstream Upstream
      Connection Speed 384 kbps 384 kbps
      Line Attenuation 63.5 db 31.5 db
      Noise Margin 5.9 db 8.0 db

    5. #4
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      Re: Need Help with really slow speeds

      Router StatisticsSystem Up Time: 5:39:25

      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 865876 993970 0 0 0 5:38:19
      LAN 15 0 0 0 0 5:39:25
      WLAN 995709 870896 0 0 0 5:27:08
      ADSL Link Downstream Upstream
      Connection Speed 1856 kbps 768 kbps
      Line Attenuation 63.5 db 31.5 db
      Noise Margin 8.0 db 8.0 db

      my stats or similar to urs and i been with sky 5 months on max package as you can see getting 1.8 mb see the line attenuation stats explained its seems we have very long lines which why where not getting high speeds tryed everything but there seems to be nothing u can do other than go cable if u can get which i cant. People say im lucky to be getting what im gettin as most people dont get half that.

    6. #5
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      Re: Need Help with really slow speeds

      Gog - makes your speed speed look fantastic

      Jay - could you post some deatailed stats (look for the mognuts utility in the second link of my sig)

     

     

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