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    Router rebooting constantly

    This is a discussion on Router rebooting constantly within the Sky Broadband help forums, part of the Sky Broadband help and support category; Is the router actually rebooting, or is it retraining? Go to the router web pages and click on the Show ...

    1. #11
      James67's Avatar
      James67 is offline Sky User Member
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      Re: Router rebooting constantly

      Is the router actually rebooting, or is it retraining? Go to the router web pages and click on the Show Statistics button. If the LAN uptime is goes back to zero, then the router is genuinely rebooting. That would indicate a router hardware fault, and you will need to get a new router from Sky. If the LAN uptime doesn't reset to zero, then it's only retraining (reacquiring a connection with the exchange equipment).


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    3. #12
      mossywell's Avatar
      mossywell is offline Sky User Member
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      Re: Router rebooting constantly

      This exact problem happened to me twice. On the first occasion, cooling to router resolved it. On the second, replacing the power supply with a regulated one fixed it. Indeed, I suspect that the 16V being pumped through the router with the original power supply was the cause of the first problem!
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