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This is a discussion on sorry within the Sky Broadband help forums, part of the Sky Broadband help and support category; sorry for making a useless post but can somebody tell me the sky bb email address? im on there site ...
- 28-12-07, 02:26 PM #1
sorry for making a useless post but can somebody tell me the sky bb email address? im on there site and im goin round in circles. i dont want to ring them as there useless. its about my package. i orderd sky max on aug 15th 07 an im on connect now and been capped on thaat connect package. if any body knows the amail please reply
- 28-12-07, 03:17 PM #2
you could try this one not sure if its still active...
- 28-12-07, 03:26 PM #3
I used this one on the Sky web site.
- 28-12-07, 04:39 PM #4
What happens when you call? Do you ask to be trouble shot for slow connection speed so that you can be put through to CST to get the connection looked at? If you are on the wrong package then calling CS would be a good start or cancellations if you feel like kicking up a fuss.
You may be on Connect if your exchange has no capacity to take your order for the proper Sky package. If you are on connect and are capped then either your line is bad and you need to sort it out or something has gone wrong somewhere, have you called with stability or disconnection issues prior to this?