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    Sync Rate Dropped Dramatically

    This is a discussion on Sync Rate Dropped Dramatically within the Sky Broadband help forums, part of the Sky Broadband help and support category; Upto about 2 weeks ago I was able to sync at between 8mb->10mb, but now I get no greater than ...

    1. #1
      benrothwell's Avatar
      benrothwell is offline Sky User Member
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      Sync Rate Dropped Dramatically

      Upto about 2 weeks ago I was able to sync at between 8mb->10mb, but now I get no greater than 3mb (and normally at the lower end of 2mb)

      Here are my stats

      ADSL Link Downstream Upstream
      Connection Speed 2769 kbps 672 kbps
      Line Attenuation 44.5 db 29.4 db
      Noise Margin 6.9 db 8.5 db

      I dont know what has caused this, my downloads at the previous sync were fine and web browsing was too, now overall quality of experience has dropped dramatically.


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    3. #2
      richone54's Avatar
      richone54 is offline Sky User Member
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      Re: Sync Rate Dropped Dramatically

      do you have a noisy phone line (can you hear hiis/crackle while making a phone call)
      you could try a comparison from your test socket (see first link in my sig)

    4. #3
      Andy17's Avatar
      Andy17 is offline Sky User Member
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      Re: Sync Rate Dropped Dramatically

      Try the test socket at the master socket, and see if this helps.

     

     

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