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    Page wont load but xbox ok ?

    This is a discussion on Page wont load but xbox ok ? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Has anyone ever heard of this before - my pc (wired) and my ipod touch (wireless) wont load a page ...

    1. #1
      3cornered_rug's Avatar
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      Page wont load but xbox ok ?

      Has anyone ever heard of this before - my pc (wired) and my ipod touch (wireless) wont load a page , however the xbox is always fine and downloads demos ect with no problem . iv been connected for a month with the new sagem router but every couple of days internet explorer just wont load , and neither will the safari on the ipod touch . usually this lasts all night (i only use it the evenings) and next day its all working again .
      i have spent about 3 hours goin down the '0870 is your router switched on' line and i can take no more - i have even been told by them i need to contact microsoft because it cant be their fault !
      how can it be my pc if the ipod is the same ?


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    3. #2
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      Re: Page wont load but xbox ok ?

      .
      Moved to Help forum
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    4. #3
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      Re: Page wont load but xbox ok ?

      how can it be my pc if the ipod is the same ?
      Quite possibly, the reason for not connecting could be quite different.

      You do not give many details, such as what OS are you using on the PC, what error messages are you getting? When you can't connect, can you access the router status page? Do you have the latest drivers for your ethernet card? iPods, I don't know anything about, so I can only suggest you read through the Wireless tutorial

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

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      Re: Page wont load but xbox ok ?

      sorry heres a bit more
      windows xp , pc / card is working fine (i'm on it now) , so is the ipod - its the new ipod touch with a browser on it .
      it was off all last night but its ok today .
      its not really an error , its just says website found but wont load , it tries to load but never does , the ipod is the same . when you open outlook it tells you 'recieving 1 of ... messages' but never loads them and times out .
      can connect to the router page and it pings ok , sent 4 recieved 4 ect , i know the internet is there because the xbox is not affected just pc and ipod which are totally different systems which proves its not my pc doesn't it ?
      very strange

    6. #5
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      Re: Page wont load but xbox ok ?

      If you have the older router, can you post your detailed stats? If you have the newer one, just post the stats from the router. If you take them now and later in the evening that may help. Someone may have an idea what is happening. It looks to me that your SNR is falling so low in the evening that your connection is almost dropping. But I could be wrong.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    7. #6
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      Re: Page wont load but xbox ok ?

      I dont have any other router only this one , if the SNR is falling low though would this not affect the xbox ?

      Router Statistics

      System Up Time: 6:30:47
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 742080 830663 0 26982 49431 1:03:03
      LAN 828290 743935 0 33352 20332 6:38:41
      WLAN 12690 7743 0 0 0 6:38:55
      ADSL Link Downstream Upstream
      Connection Speed 6112 kbps 448 kbps
      Line Attenuation 46.0 db 23.5 db
      Noise Margin 8.9 db 20.0 db

      will have to wait til it drops again to compare stats
      thanks

    8. #7
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      Re: Page wont load but xbox ok ?

      Thank god it's not just me, I have been going insane! Also got the new Sagem router (about a month now) I have had so much trouble with it. BBC website is so slow at the minute while others load straight away. The router keeps stopping me browsing as well though peer to peer and online gaming is unaffected it's just browsing. Also if I try to connect to my router after I've connected to it wirelessly (im wired at the minute) it won't let me browse the internet till I reboot it via 192.168.0.1 if I turn it off and on again it doesn't work even if I reset it using a pin in the back. This is driving me mad please someone help!!! Phoned sky once they weren't much help, told me to ring back next day as they couldn't test my line.

    9. #8
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      Re: Page wont load but xbox ok ?

      Quote Originally Posted by lumoruk View Post
      BBC website is so slow at the minute while others load straight away.
      Different issue - nothing to do with the router.

      There are problems with routing over the Easynet (Sky) network which is affecting a number of users/sites. See elsewhere on the forum.

     

     

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