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    Ps HELP- AOL to SKY (activation date supposedly Fri) But PC Shutting down on DG834V1

    This is a discussion on Ps HELP- AOL to SKY (activation date supposedly Fri) But PC Shutting down on DG834V1 within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi guys really hope you can help me here please! I moved to the SKY BB Max from Aol with ...

    1. #1
      wannabgeek's Avatar
      wannabgeek is offline Sky User Member
      Exchange: Clacton-on-sea
      Broadband ISP: Sky Max/Unlimited
      Router: Netgear V2 DG934G
      Sky TV: Sky+
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      Ps HELP- AOL to SKY (activation date supposedly Fri) But PC Shutting down on DG834V1

      Hi guys really hope you can help me here please! I moved to the SKY BB Max from Aol with activasion/instalation date meant to be this friday but since yesterday i cannot log on as my PC crashes/restarts! I am hoping this has something to do with the change over and not a Virus etc but i thought i could continue using Aol! The router i have is the DG834V1, and if it helps i can access the routers menu without shutdowns (192.168.0.1)
      Is it possible to maybe tweak the settings so i can get a good connection?

      Really would be great if you can help as i need PC for my buisness and this is getting Dire at the moment as i am lost without BB! Many thanks
      1.16 direct from Clacton-on-sea,s Holland Rd Exchange
      [1.61 Road]


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    3. #2
      James67's Avatar
      James67 is offline Sky User Member
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      Re: Ps HELP- AOL to SKY (activation date supposedly Fri) But PC Shutting down on DG83

      It's very hard to see how your broadband connection can make your PC crash or anything like that. Have you received a router from Sky yet? (I'm guessing the DG834 router you mentioned is one you bought yourself, because Sky don't send them to customers any more).

      Anyway, as far as I know, a move from AOL to Sky Broadband should only result in a brief period of downtime - maybe 30 minutes at most. And it's not common for the line to be activated before the due date (although it does happen sometimes apparently).

      This leads me to think that there is some kind of problem with you PC - completely unrelated to broadband. Sorry.

    4. #3
      wannabgeek's Avatar
      wannabgeek is offline Sky User Member
      Exchange: Clacton-on-sea
      Broadband ISP: Sky Max/Unlimited
      Router: Netgear V2 DG934G
      Sky TV: Sky+
      Join Date
      Oct 2007
      Location
      essex
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      Re: Ps HELP- AOL to SKY (activation date supposedly Fri) But PC Shutting down on DG83

      Thanks for the help! I was thinking that may be the problem as it was happing if i pulled out the Ethernet connection! I have done all virus/spy ware scans etc but nothing is coming up, very strange! Thanks again
      1.16 direct from Clacton-on-sea,s Holland Rd Exchange
      [1.61 Road]

     

     

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