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    Sky Broadband - no Internet

    This is a discussion on Sky Broadband - no Internet within the Sky Broadband help forums, part of the Sky Broadband help and support category; Is there a Service Status site for Sky A colleague has recently moved to Sky Broadband & has numerous instances ...

    1. #1
      philpot's Avatar
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      Sky Broadband - no Internet

      Is there a Service Status site for Sky
      A colleague has recently moved to Sky Broadband & has numerous instances of No Internet
      Is there any site I can logon to & check the Service ststus for his area ?

      Is this a general problem with sky or is it possibly an area problem (Reading/ Slough)

      Thanks for all replies


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    3. #2
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      Re: Sky Broadband - no Internet

      there is a link somewhere on here to the easynet exchange checker (not sure if it called that, but the one i am thinking of you can see if any problems at the time and when may be fixed) sorry i cannot find the link at the moment.


      your friend may have line problems, if he has one of the old white netgear ruoters post his detailed stats?

    4. #3
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      Re: Sky Broadband - no Internet

      Quote Originally Posted by richone54 View Post
      your friend may have line problems
      . . . and any number of other things.

      "has numerous instances of No Internet" is very vague. It could be paraphrasing for instance what the browser is reporting, which, if a wireless connection, could just be that the signal is weak/poor. Could mean he loses connection to the internet through say the UPnP "bug".



      @philpot

      I doubt it is an Easynet network problem - could be of course but a long way down the list. As richone54 says it could be a line problem or as I've pointed out or any number of other completely non-Sky issues.

      Please give more precise information about exactly what the symptoms are, in what circumstances they arise and something about how the connection is set up. Otherwise you'll end up chasing down a blind alley or two.

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      Re: Sky Broadband - no Internet

      ^^^ thanks saturday ,

     

     

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