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    How do i know i am connected?

    This is a discussion on How do i know i am connected? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Well i don't really know either. Contacted sky and was told that my activation date is supposed to be this ...

    1. #11
      mortakos's Avatar
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      Re: How do i know i am connected?

      Well i don't really know either. Contacted sky and was told that my activation date is supposed to be this coming Wednesday. So i guess i will wait till then to see if my light comes on.


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    3. #12
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      Re: How do i know i am connected?

      I'm in a very similar position to the original poster - except sky are switching me over to them from another ISP.

      I've received the router and a the subsequent letter giving my broadband password(?) and I guess now I'm just waiting for either a letter saying when the switch off date is or for my old connection to stop?
      Last edited by Anderzander; 01-12-07 at 04:51 PM.

    4. #13
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      Re: How do i know i am connected?

      Sky will call you once your line has been activated.

    5. #14
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      Re: How do i know i am connected?

      I've received the router and a the subsequent letter giving my broadband password(?)
      This password is to allow you to enter the Email portal, it has nothing to do with broadband really.

      TomD


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      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

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    6. #15
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      Re: How do i know i am connected?

      @ Anderzander . When you plugged your new router from sky did the @ "internet" light come on at all?

    7. #16
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      Re: How do i know i am connected?

      The internet probably will not light at all until there is some form of ADSL connection on the line. Wait till Wednesday and if the light does nothing then check your connection (plug everything in and fire up your browser) and if no connection call Sky BB TS.

    8. #17
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      Re: How do i know i am connected?

      Quote Originally Posted by mortakos View Post
      @ Anderzander . When you plugged your new router from sky did the @ "internet" light come on at all?
      I haven't tried it - but I would expect it to as I've broadband on already - I would just expect it to fall down connecting to the ISP with not having a correct log in...

      why do you ask?

      I have switched it on and logged into it without it connecting to the phone line - just so I could set my own passwords etc and have a look around.

    9. #18
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      Re: How do i know i am connected?

      Just as a pointer for other users, if you are still connected to your old ISP, could you plug your Sky router in and note what lights are on and their colour? Obviously it will not connect, but it should still sync. This information could prove useful in the future.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     
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