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    My stats do see anything wrong ?

    This is a discussion on My stats do see anything wrong ? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Total time = 5 min 43 sec SF = 16229 CRC = 490 LOS = 277 LOF = 0 ES ...

    1. #11
      richone54's Avatar
      richone54 is offline Sky User Member
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      Re: My stats do see anything wrong ?

      Total time = 5 min 43 sec
      SF = 16229
      CRC = 490
      LOS = 277
      LOF = 0
      ES = 106
      alot of errors in such a short time will not help


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    3. #12
      Isitme's Avatar
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      Re: My stats do see anything wrong ?

      As you are on Connect you can also try the official BT tester. You will need to enter your phone no. and the router hidden username. This is the best one to use as the details there can be quoted to the ISP (Sky) .

      This will also tell you your profile, which I think has probably been reduced due to an unstable line. Copy and paste your results.

      As has been mentioned, P2P on Connect is throttled, you will never get anything like top speed, especially at peak periods.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #13
      djfleming22's Avatar
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      Re: My stats do see anything wrong ?

      hi there all i went into the BT tester site to see if there was any problems with my line and there seems to have a log of a fault which neither of my family have log onto BT so its a bit of a mystery unless it has been sky.

      Line problems: Fault Summary




      Telephone number 01418846703 Status Date reported Date completed


      Closed 06 Sep 2007 13 Sep 2007

      Closed 18 Sep 2007 01 Oct 2007

      Open 24 Nov 2007 Not completed yet

      Get more details

      Please enter your account number if you'd like to get more details, add notes, set up text message updates and, if there's a total loss of service, set up Call Diversion or an Out of Service message for free.



      Cheers Paul

    5. #14
      Isitme's Avatar
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      Re: My stats do see anything wrong ?

      It does look like there is an unresolved fault with your line.

      The tester I meant was this one-
      Test Result

      Sorry, I meant to put the link in my last post.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. #15
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      Re: My stats do see anything wrong ?

      Hi there will not let me test the site as either the number is wrong which it is not or the user name which it is not either it must be the numer not registered at sky as it was a new number and we had to get another one as we were with virgin media before this.

    7. #16
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      Re: My stats do see anything wrong ?

      I have been on the phone to BT today and they have tested the line again and they say there is no fault on the line so i am i am curious who sent the request as they said it was done over the internet which i did not do neither did my partner so i am lost, so this means it is up to Sky to get things sorted out.

      I have tried last night as well going through to test the router on 192.168.0.1 and it comes with a 300 error i can only imagine that that has something to do with my internet connection
      Last edited by djfleming22; 26-11-07 at 02:49 PM.

    8. #17
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      Re: My stats do see anything wrong ?

      You are using the hidden name ie, something like XXXXXXXXXXXX@skydsl ?

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    9. #18
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      Re: My stats do see anything wrong ?

      hi there i have spoken to sky tonight and for the very first time i have had someone that was willing to listen so i have decided to quit sky which they have agreed and i will probably go with BE which i read has a ADSL 2 line which i will be able to get for 18.00 a month now they do say that it is 24mb site but i have checked and i should get about 12 mbs which is better that 2mb at junction box for 17.00 a month.

      so thanks for all the help

    10. #19
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      Re: My stats do see anything wrong ?

      thats a shame you could not get your problems resolved , but you do need to do whats best for you

      will you keep us updated on BE as there may be other people who may benifit

    11. #20
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      Re: My stats do see anything wrong ?

      Quote Originally Posted by djfleming22 View Post
      hi there i have spoken to sky tonight and for the very first time i have had someone that was willing to listen so i have decided to quit sky which they have agreed and i will probably go with BE which i read has a ADSL 2 line which i will be able to get for 18.00 a month now they do say that it is 24mb site but i have checked and i should get about 12 mbs which is better that 2mb at junction box for 17.00 a month.

      so thanks for all the help
      I would not be too hasty to sign up for this unless you are sure they can provide what they say.

      If you are on this exchange then O2/Be is not available yet.

      You could end up with another Connect type BT wholesale package and paying Sky cancellation charges to boot! You are more likely to eventually get an LLU connection from Sky as your exchange is enabled!

     

     
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