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    Cant connect to Sky BB : Faulty Adaptors??

    This is a discussion on Cant connect to Sky BB : Faulty Adaptors?? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Friend of mine is having problems connecting. He's using a Netgear Router DG834. He sent me a text after I ...

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      RSV_Ecosse's Avatar
      RSV_Ecosse is offline Sky User Member
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      Question Cant connect to Sky BB : Faulty Adaptors??

      Friend of mine is having problems connecting. He's using a Netgear Router DG834.

      He sent me a text after I asked him what error it was showing. The text was:-

      "Last message after ip config release. Faulty adaptors".

      He says all the lights are showing ok/green on the router.

      Any ideas?. Going over to his tomorrow to try and take a look at it.

      Apologies for the scant info on the problem, I've not heard back from him as yet and this is all I have to go on at the moment.

      Not done much fiddling with Sky BB, is the DG834 like any other DG834 with regards to the settings on 192.168.0.1 or is it some sort of customised Sky firmware thats in there?.

      Am I right in saying default username and password are "admin" and "sky" respectively?.


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    3. #2
      richone54's Avatar
      richone54 is offline Sky User Member
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      Re: Cant connect to Sky BB : Faulty Adaptors??

      would he be talking about network adapters ?
      if he looks into device manager are there any yellow triangles ?

      if there is he could try updating the drivers

     

     

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