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    Just signed up but.......

    This is a discussion on Just signed up but....... within the Sky Broadband help forums, part of the Sky Broadband help and support category; My 'as the crow files' distance is 800mtrs from the exchange. It is a new telephone line (was on Virgin ...

    1. #1
      barnyg's Avatar
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      Just signed up but.......

      My 'as the crow files' distance is 800mtrs from the exchange. It is a new telephone line (was on Virgin cable) & sky have said I will only get about 5.5 mg download speed. As a result I have signed for the mid package as I cannot see the point in spending 10.00 when I won't be getting any faster than the mid.
      So what I want to know is just how accurate are Sky's estimate?
      I would have liked a faster service!
      Cheers


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      Re: Just signed up but.......

      Hi

      Unless you have a very bad / long line then I am positive that you would achieve far greater speeds than that.

      Do you know what your attenuation is?

      If you do try this link.

      SkyUser - ADSL2 Line Speed Checker - upto 24mb for an indication only.




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    4. #3
      barnyg's Avatar
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      Re: Just signed up but.......

      Thanx for the swift reply.
      No idea what the attenuation is as I have never had ADSL, only cable phone!
      When using the checker I assume the distance is in kilometers so 800 meters would go in as 0.8? If so I should get between 16 & 24 mg for which I would be more than happy to pay for. Speed is a little more important than the amount I will be downloading.
      Looks like I will have to wait until I get the modem & take it from there. They have said I will have no problem upgrading (famous last words...)
      Cheers

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      Re: Just signed up but.......

      I certainly would expect double what they have quoted. However you may be 800 metres away but the cable could go through Birmingham etc

      Your attenuation would give you a what to expect figure, as that won't change and is based on your line length.

      I think that you will be changing packages once activated though. I am approx 3km from my exchange and get nearly 7mb




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    6. #5
      barnyg's Avatar
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      Re: Just signed up but.......

      I think you may be right.
      First post & painless - looking forward to getting lots of assistance from you fine folk at Skyuser.
      Thanks for the info.

     

     

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