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    Access Bt Internet mail through Sky

    This is a discussion on Access Bt Internet mail through Sky within the Sky Broadband help forums, part of the Sky Broadband help and support category; Since moving onto Sky broadband, I can download email messages using POP3 onto my mac, but can't send any messages. ...

    1. #1
      DMREID's Avatar
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      Access Bt Internet mail through Sky

      Since moving onto Sky broadband, I can download email messages using POP3 onto my mac, but can't send any messages. I keep getting the error saying the password is incorrect, but it can't be if messages in work.

      Does anyone know whether it isn't possible to upload messages from a btinternet.com email address unless you have BT broadband?

      Regards


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    3. #2
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      Re: Access Bt Internet mail through Sky

      You'll need to use another SMTP server, you can't use the BT one anymore. Sky's can be used, but it will replace the outgoing address in the email header with your Sky one.

      There are other SMTP services out there - google is your friend.

      :-)
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    4. #3
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      Re: Access Bt Internet mail through Sky

      You can do this with Gmail, although I have never tried.

      And with Gmail when you send an email through the web portal, if you have POP enabled you will get a copy sent to your mail client.

    5. #4
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      Re: Access Bt Internet mail through Sky

      Quote Originally Posted by Alan b View Post
      You can do this with Gmail, although I have never tried.

      And with Gmail when you send an email through the web portal, if you have POP enabled you will get a copy sent to your mail client.
      Yes, but if you are using POP it will still over-ride the header with the gmail address.
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    6. #5
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      Re: Access Bt Internet mail through Sky

      Quote Originally Posted by the_sky_goat View Post
      Sky's can be used, but it will replace the outgoing address in the email header with your Sky one.
      That's true with the sky tools smtp server but not (currently) on the old sky smtp.


      @DMREID

      In your email client set POP3 to mail.btinternet.com, set SMTP to smtp.sky.com and set email address to your btinternet address. (I've just checked these settings and they work fine. However, with the change to Google's systems, this may not continue).

      When you send/recieve you will pick up your emails from your BT account and send any new ones via Sky. The recipient will receive the email as though it came from your BT address. Only if they open up the headers of the message (few people even know how to do that) will they see that it has been sent via a Sky smpt server rather than a BT one. They will not see a Sky email address anywhere in the headers. If they click reply they will be sending to your BT address.

      HTH
      Last edited by Saturday; 21-11-07 at 10:13 AM.

    7. #6
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      Re: Access Bt Internet mail through Sky

      That's true of course, but very much a short term solution. For all we know they could turn that server off today.
      Last edited by Saturday; 21-11-07 at 02:42 PM. Reason: Removed full quote of preceding post
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    8. #7
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      Re: Access Bt Internet mail through Sky

      well either im seeing things or my email still works fine, ive got a btinternet.com email and the smtp sending works fine from sky for me

    9. #8
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      Re: Access Bt Internet mail through Sky

      Quote Originally Posted by the_sky_goat View Post
      For all we know they could turn that server off today.
      Yes they might - hopefully not.

      If/when this does happen, one other alternative would be to convert the BTInternet account to a "BT premium mail" account, which, I believe, will allow sending through BT's server. There is a cost of 1.50/month if you are moving from a PAYGo account though (which is a scandalous amount these days!).

     

     

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