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    losing net connection

    This is a discussion on losing net connection within the Sky Broadband help forums, part of the Sky Broadband help and support category; hi all i keep losing my web connection a few times a day, even trying to connect to the sky ...

    1. #1
      pr1970's Avatar
      pr1970 is offline Sky User Member
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      losing net connection

      hi all

      i keep losing my web connection a few times a day, even trying to connect to the sky router (192.168.0.1) doesnt work. I`m having to reboot the PC to regain a network connection.

      Any ideas what could be wrong? I`m connecting to Sky Max and running windows vista btw.

      thanks
      Paul


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    3. #2
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
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      Re: losing net connection

      full stats and a lot more information about setup would be helpful. see my sig for a link to get router stats...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    4. #3
      pr1970's Avatar
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      Re: losing net connection

      ok thanks heres the stats, these ok?

      Connection Speed 8096 kbps 768 kbps
      Line Attenuation 32.0 db 19.5 db
      Noise Margin 10.6 db 13.0 db

      I`m using a wired connection to the router (sky netgear). Like I say, I cant even access the router when I loose the web access. so it seems like its a windows network problem, but i`m no expert.

      thanks

      paul

    5. #4
      IWasNotTheEnemy's Avatar
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      Re: losing net connection

      those stats look ok, but are the basic ones (click on 'get detailed stats')....could be a faulty router tho...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    6. #5
      pr1970's Avatar
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      Re: losing net connection

      heres detailed, thanks..

      /usr/sbin/adslctl: ADSL driver and PHY status
      Status: Showtime Channel: INTR, Upstream rate = 768 Kbps, Downstream rate = 8096 Kbps
      Link Power State: L0
      Mode: G.DMT
      Channel: Interleave
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 10.2 13.0
      Attn(dB): 32.0 19.5
      Pwr(dBm): 19.8 8.1
      Max(Kbps): 9536 1216
      Rate (Kbps): 8096 768
      G.dmt framing
      K: 254(0) 25
      R: 12 16
      S: 1 8
      D: 64 8
      ADSL2 framing
      MSGc: 1 1
      B: 254 25
      M: 1 8
      T: 1 1
      R: 12 16
      S: 1.0470 8.6153
      L: 2040 208
      D: 64 8
      Counters
      SF: 10383362 10383360
      SFErr: 192 70
      RS: 1412137356 88258560
      RSCorr: 661062 246
      RSUnCorr: 1067 0

      HEC: 111 50
      OCD: 0 2
      LCD: 0 0
      Total Cells: 3370484275 0
      Data Cells: 168649511 0
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 103 0
      SES: 0 0
      UAS: 23 0
      Total time = 1 days 1 hours 2 min 35 sec
      SF = 10383362
      CRC = 192
      LOS = 0
      LOF = 0
      ES = 103
      Latest 1 day time = 1 hours 2 min 35 sec
      SF = 220896
      CRC = 2
      LOS = 0
      LOF = 0
      ES = 2
      Latest 15 minutes time = 2 min 35 sec
      SF = 9115
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 15 minutes time = 15 min 0 sec
      SF = 52990
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 1 day time = 24 hours 0 sec
      SF = 5082263
      CRC = 39
      LOS = 0
      LOF = 0
      ES = 26
      15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
      SF = 52930
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
      SF = 52931
      CRC = 2
      LOS = 0
      LOF = 0
      ES = 2
      15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
      SF = 52930
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0

    7. #6
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      Re: losing net connection

      Your stats look Ok, have you turned uPNP off in the router menu mght be worth a go.

    8. #7
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      Re: losing net connection

      Hi

      Yes tried turning of uPNP last week and still have the same problem.

      I have noticed that utorrent still runs fine when this problem occurs, all web , ftp access and access to the router no longer works though.
      Rebooting is the only thing that works, i`ve tried windows vista repairing the connection and that doesnt do anything.

      any other ideas?

      Paul
      Last edited by pr1970; 13-11-07 at 11:33 AM.

    9. #8
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      Re: losing net connection

      Anyone got an idea about this problem??

      thanks

    10. #9
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      Re: losing net connection

      can you telnet on port 80?
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    11. #10
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      Re: losing net connection

      Quote Originally Posted by IAmNotTheEnemy View Post
      can you telnet on port 80?
      is this after i loose connection, or at anytime?

      thanks

      Paul

     

     
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