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    Is this speed right

    This is a discussion on Is this speed right within the Sky Broadband help forums, part of the Sky Broadband help and support category; i was on the phone to them some forign lady came on & had no clue about Broadband. and would ...

    1. #31
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      Re: Is this speed right

      i was on the phone to them some forign lady came on & had no clue about Broadband. and would not put me thru to tier 3


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    3. #32
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      Re: Is this speed right

      Try again after 11pm, and you're more likely to get through to a UK call centre. The tier 1 staff in the UK call centres work with the same scripts (as far as I know), but seem more willing to go "off-script" and hand you over to tier 3, if you explain things to them nicely.

     

     
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